Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Maya Hernandez

Alhambra,CA

Summary

As a current student in medical assistance, team member at Skyzone, and former Party City employee, I possess plenty experience in guest service. I am proficient in operating a point of sale system as well as any computer system. I can properly take phone calls, fill orders, and handle cash transactions. Additionally I can speak both English and Spanish.

Overview

1
1
year of professional experience

Work History

Cashier/Guest Services

SkyZone Entertainment
03.2024 - Current
  • Greeted customers entering the store.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Stocked, tagged and displayed merchandise as required.
  • Answered questions about store policies and addressed customer concerns.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.

PT Team Member

Party City
09.2024 - 11.2024
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Kept aisles replenished and clean.
  • Helped handle freight shipments and unloading inventory.
  • Greeted customers entering store and responded to customer needs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Helped the spanish speaking customers if a coworker could not.

Education

CCMA - Medical Assistance

East Los Angeles Skills Center
Los Angeles, CA

High School Diploma -

Mark Keppel High School
Alhambra, CA
05.2023

Skills

  • Work Ethic and Integrity
  • Patience and Empathy
  • Cleaning and sanitizing
  • Written and verbal communication
  • Order Taking
  • Cash Management
  • Professionalism and Courtesy
  • Basic Math Competence

Languages

Spanish
Professional Working

Timeline

PT Team Member

Party City
09.2024 - 11.2024

Cashier/Guest Services

SkyZone Entertainment
03.2024 - Current

CCMA - Medical Assistance

East Los Angeles Skills Center

High School Diploma -

Mark Keppel High School

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Maya Hernandez