Maya Jackson
Bossier City
Summary
Detail-oriented Office Specialist with expertise in document management, data entry, and scheduling. Skilled in communication, problem-solving, and time management to enhance office efficiency. Committed to leveraging diverse technical proficiencies and innovative perspectives to support leadership initiatives. Proficient in troubleshooting technical issues and utilizing Microsoft Office Suite.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Office Specialist
Shreveport Public Assembly & Recreation
Bossier City
01.2025 - Current
- Coordinated event planning and logistics for community activities, enhancing participation and engagement.
- Delivered customer service support, resolving inquiries and concerns promptly to improve client satisfaction.
- Scheduled appointments and meetings to optimize staff availability and resources.
- Maintained accurate records and files, facilitating quick access and efficient retrieval.
- Provided administrative support to multiple departments within the organization.
Inventory Personnel
Southern Hills Pool
Shreveport
06.2024 - 08.2024
- Conducted product inventory, ordered stock, and recorded discrepancies to maintain accurate inventory levels.
- Operated concession stand during events, overseeing sales and delivering customer service to enhance guest experience.
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Receptionist and Training Coach
Fusion Training Center
Cleveland
01.2024 - 05.2024
- Managed phone inquiries, organized files, maintained cleanliness
- Led coaching sessions for children ages 3-10, focusing on skill development and teamwork.
- Greeted clients and visitors with professionalism and warmth.
- Managed incoming calls and routed them to appropriate staff members.
- Scheduled appointments and maintained the reception calendar efficiently.
Staff Director and Coordinator
Rock Solid Impact Center
Shreveport
05.2023 - 08.2023
- Coordinated staff schedules and facilitated communication among team members
- Provided essential coverage for staff counselor shifts to maintain service quality
- Supported staff recruitment by assisting in interviews and promptly informing guardians of facility incidents
- Managed phone inquiries, organized records, and processed tuition payments
Education
General Business Degree -
Delta State University
Cleveland, Mississippi05.2026
Diploma -
Parkway High School
Bossier City, Louisiana05.2022
Skills
- Sales strategy
- Digital marketing
- Microsoft Office proficiency
- Google Docs proficiency
- Canvas proficiency
- Attention to Detail
- Problem-solving
- Adaptability
- Communication
Certification
Hubspot Academy Certified
Accomplishments
Presidents List - Spring 2023, Spring 2024, Spring 2025
Timeline
Office Specialist
Shreveport Public Assembly & Recreation
01.2025 - Current
Inventory Personnel
Southern Hills Pool
06.2024 - 08.2024
Receptionist and Training Coach
Fusion Training Center
01.2024 - 05.2024
Staff Director and Coordinator
Rock Solid Impact Center
05.2023 - 08.2023
General Business Degree -
Delta State University
Diploma -
Parkway High School