Maya Jacobson
Summary
Engaging and enthusiastic sales associate committed to providing outstanding customer service while maximizing sales. Positive role model focused on team leadership, personnel support and customer relationship building. Experienced in answering routine product questions and meeting assigned sales goals.
Overview
7
7
years of professional experience
Work History
Crew Member
Trader Joe's
Redlands, CA
10.2022 - Current
- Interacted pleasantly with guests to deliver quality customer service.
- Organized and restocked supplies to support operations and team productivity.
- Accepted cash and credit card payments, issued receipts and provided change.
- Answered customer questions and provided store information.
- Verified customer age requirement for alcohol or tobacco purchases.
Cashier
Gerrard's Market
Redlands, CA
02.2022 - 10.2022
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Answered customer questions and provided store information.
- Answered product questions with up-to-date knowledge of sales and store promotions.
Warehouse Worker
Amazon
San Bernardino, CA
06.2020 - 08.2020
- Identified damaged products and removed from received shipments to be processed for refund or replacement.
- Stood for extended time periods to perform packaging tasks to complete order fulfillment process.
- Lifted materials of varied weights on regular basis to transport items to proper warehouse locations.
Sales Associate
Rocky Mountain Chocolate Factory
Redlands, CA
06.2018 - 09.2019
- Operated the cash register
- Greeted customers and answered any questions they had
- Made and stocked product
- Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
- Reset store displays for special events and seasonal merchandise changes.
Education
Some College (No Degree) - Business Administration
California State University - San Bernardino
San Bernardino, CASkills
- Cash Handling Accuracy
- Customer Service
- Product Recommendations
- Teamwork and Collaboration
- Sales Goals Attainment
- Stocking and Receiving
- Verbal and Written Communication
Volunteer Experience
- Volunteered for Option House Walk-a-thon
-Handled fundraising, sold raffle tickets, handed out waters and food
- Teacher assistant at CSUSB
-Graded papers, answered any emails about questions or concerns from students, made sure the work was turned in on time
Timeline
Crew Member
Trader Joe's
10.2022 - Current
Cashier
Gerrard's Market
02.2022 - 10.2022
Warehouse Worker
Amazon
06.2020 - 08.2020
Sales Associate
Rocky Mountain Chocolate Factory
06.2018 - 09.2019
Some College (No Degree) - Business Administration
California State University - San Bernardino