Maya Kabartay
McKinney,TX
Summary
Experienced professional focused on meeting or exceeding objectives seeking Medspa position. Offers advanced training and knowledge of industry best practices.
Overview
8
8
years of professional experience
Work History
Client Consultant + Front Desk Coordinator
Starwood Medspa
Frisco, TX
01.2022 - Current
- Answered telephone calls to offer office information, answer questions and direct calls to staff.
- Received, recorded and addressed incoming and outgoing communication via telephone and email.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Carried out front office duties utilizing data entry skills in framework of medical database.
- Obtained payments from patients and scanned identification and insurance cards.
- Organized patient files and streamlined operations to improve efficiency.
Front Desk Manager
Skinology Wellness Medspa
Mckinney, TX
01.2021 - 01.2022
- Managed front desk maintenance of client records and lab data.
- Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
- Resolved guest complaints by addressing issues promptly.
- Planned coverage needs and organized services to support incoming special events.
- Developed and implemented office management procedures to increasing training team productivity and accuracy.
- Cross-trained existing employees to maximize team agility and performance.
Assistant Manager
Life Spa
Allen, TX
12.2017 - 01.2021
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
- Planned team-building exercises to increase employee performance and job satisfaction.
Pharmacy Technician
Lifetime Pharmacy
Mckinney, TX
01.2015 - 12.2017
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
- Counted and labeled prescriptions with correct item and quantity.
- Stocked, labeled and inventoried medication to keep accurate records.
- Collected co-payments or full payments from customers.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
Education
Basics -
Collin County Community College District
Plano, TX01.2011
High School Diploma -
Mckinney Boyd High School
Mckinney, TX05.2009
Skills
- Speak Arabic Fluently
- Certified Laser Hair Removal Technician
- Front Desk Operations
- Social Media Marketing
- Project Management
- Computer Proficiency
- Visitor and Customer Relations
- Insurance Coverage Verification
Timeline
Client Consultant + Front Desk Coordinator
Starwood Medspa
01.2022 - Current
Front Desk Manager
Skinology Wellness Medspa
01.2021 - 01.2022
Assistant Manager
Life Spa
12.2017 - 01.2021
Pharmacy Technician
Lifetime Pharmacy
01.2015 - 12.2017
Basics -
Collin County Community College District
High School Diploma -
Mckinney Boyd High School
Similar Profiles
Neris BonillaNeris Bonilla
Waitress Trainer at Starwood CafeWaitress Trainer at Starwood Cafe
OMOKHUA PATRICIAOMOKHUA PATRICIA
Personal Support Worker at STARWOOD EXTENDICAREPersonal Support Worker at STARWOOD EXTENDICARE
Debra CarterDebra Carter
Director of Sales & Marketing at Starwood / MarriottDirector of Sales & Marketing at Starwood / Marriott