Maya Kelsey

Delivered prompt breakfast service while preparing high-quality food items. Crafted and decorated cakes, showcasing artistic skills. Baked an array of sweet breads and desserts for daily specials. Upheld cleanliness in the kitchen to promote a safe work environment.

• Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
• Maintained regular and consistent attendance and punctuality.
• Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
• Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
• Operated espresso machines and commercial coffee brewers to create beverages.
• Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
• Assisted in inventory management to maintain adequate stock levels and reduce wastage.
• Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
• Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.

• Prepared and served high-quality coffee beverages in fast-paced environment.
• Delivered exceptional customer service, fostering positive relationships with patrons.
• Operated espresso machines and other equipment, ensuring proper maintenance and functionality.
• Trained new staff on beverage preparation techniques and customer engagement strategies.
• Managed inventory levels, restocked supplies, and maintained cleanliness of workstations.
• Collaborated with team to create seasonal drink menus and promote special offerings.
• Implemented efficient workflow processes to enhance speed of service during peak hours.
• Resolved customer inquiries and concerns promptly, ensuring satisfaction and loyalty.
• Maintained a clean and organized workspace for optimal productivity and safety.
• Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
• Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
• Cleaned counters, machines, utensils, and seating areas daily.

Executed food preparation for breakfast pastries and crafted multiple dessert varieties. Upheld cleanliness of work area to meet health regulations. Decorated desserts creatively, contributing to visual appeal of dishes. Collaborated with team members to streamline food prep processes.