Maya Kory
PORTLAND,OREGON
Summary
A passionate and highly motivated professional with a strong academic background in International Development Studies and a history of diverse professional projects and opportunities; excited to use this unique background while working in the project management field.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server
Olympia Provisions
01.2023 - Current
- Serve food and beverages promptly with focused attention to customer needs.
- Work with POS system to place orders and manage bills.
- Provide great customer service and cultivate warm relationships with regular customers.
- Maintain clean and organized dining areas to uphold restaurant hygiene standards.
- Resolve guest complaints quickly to maintain customer satisfaction and workforce effectiveness.
Server and Barista
COVET PDX - Hyatt Centric
07.2022 - 12.2022
- Displayed exceptional interpersonal skills while building rapport with a diverse range of guests, hotel staff, restaurant managers and colleagues
- Provided knowledge of menu offerings as well as spirits and wine while taking guests’ food and beverage orders
- Successfully multitasked while remaining professional and courteous in a fast-paced environment
- Helped provide training for new hires in both serving and barista duties.
Benefit and Eligibility Worker
Oregon Department Of Human Services
04.2020 - 07.2022
- Determined client eligibility for government programs including: Supplemental Nutritional Assistance Program (SNAP), Temporary Assistance for Needy Families (TANF), Employment Related Day Care (ERDC), and Medicaid by reviewing applications and completing interviews to assess client need and financial/non-financial eligibility.
- Selected to participate in ODHS computer program pilot; learning department’s new operational processes and phone system.
- Used ODHS and OHA guidelines to explain program rules, procedures, and responsibilities to participants and calculate benefit amounts.
- Utilized numerous government databases for information about income, citizenship status, and social security benefits.
- Connected applicants with additional resources for on-going case management and other internal programs.
- Supported a diverse population from across Oregon to achieve self-sufficiency and reach their personal goals.
Volunteer Gardener
Beech Street Community Garden
02.2020 - 10.2020
- Assisted with weekly planting and maintenance of local Portland community garden.
- Collaborated with fellow gardeners in monthly meetings to determine future of Beech Street and necessary next steps.
- Provided excess produce to local food bank to assist with food insecurity during the pandemic.
Sales Associate
CVS Pharmacy
10.2019 - 02.2020
- Provided exemplary customer service while ringing customers out at the cash register.
- Answered customer questions and concerns about the products and services CVS offers.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Selected to provide training for new employees.
Operations Intern
TREE AID
03.2019 - 06.2019
- Created and finalized TREE AID project maps using QGIS mapping program.
- Developed a data management system to store and organize TREE AID’s project GPS data.
- Collaborated with operations team to write and review project reports.
- Researched official documents (constitutions, laws, treaties) from TREE AID’s countries of operation for information to develop new projects based on countries’ laws and beliefs.
Education
Master of Arts - International Development Studies
Université Grenoble Alpes
Grenoble, France11.2019
Bachelor of Arts - International Development Studies
McGill University
Montreal, Canada02.2017
Skills
- Strong Communication and Interpersonal Skills
- Time Management
- Agile and Scrum Methodology
- Project Planning
- Conflict Management
- Microsoft Office, Excel, PowerPoint, Outlook, OneNote
- Zoom, Skype for Business
- QGIS and PostgreSQL
- Government Databases: SAVE, The WorkNumber, DHR, MMIS
- Asana
Certification
- Google Project Management Professional Certificate - April 2023-June 2023
Timeline
Server
Olympia Provisions
01.2023 - Current
Server and Barista
COVET PDX - Hyatt Centric
07.2022 - 12.2022
Benefit and Eligibility Worker
Oregon Department Of Human Services
04.2020 - 07.2022
Volunteer Gardener
Beech Street Community Garden
02.2020 - 10.2020
Sales Associate
CVS Pharmacy
10.2019 - 02.2020
Operations Intern
TREE AID
03.2019 - 06.2019
Master of Arts - International Development Studies
Université Grenoble Alpes
Bachelor of Arts - International Development Studies
McGill University
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