Hardworking professional offers hospitality experience and enthusiasm for helping others. Comfortable working in fast-paced environments to handle demanding workload.
Overview
2
2
years of professional experience
Work History
Host
Mad Mex
Coraopolis, PA
06.2023 - Current
Greeted guests upon arrival and provided them with menus.
Answered customer inquiries regarding the menu, restaurant services, and special promotions.
Assisted servers in seating guests by escorting them to their tables.
Managed dining room layout to maximize efficiency of staff members.
Maintained cleanliness of lobby area, including wiping down tables and chairs.
Assisted other departments when needed such as bussing tables or delivering food orders.
Food Runner
Mad Mex
Coraopolis, PA
06.2023 - Current
Organized food orders and ensured accuracy of items served to customers.
Delivered food to guests in a timely manner while following safety protocols.
Checked all dishes before delivering them to ensure quality standards were met.
Informed servers of any special dietary needs or allergies communicated by customers.
Provided assistance with clearing plates from tables after meals were completed.
Responded promptly to customer inquiries and requests for additional items or services.
Assisted in training new staff members on restaurant operations and procedures.
Crew Member
Dunkin
Coraopolis, PA
06.2022 - Current
Educated customers on menu items, product ingredients and nutritional values.
Performed cashier duties such as taking orders, collecting payments and providing change.
Provided excellent customer service to maintain a positive atmosphere for guests.