Maya McMahon
Sacramento,CA
Summary
Customer-focused front-of-house professional skilled in managing reservations and inquiries to enhance guest experiences. Volleyball coach with expertise in developing training programs that promote teamwork and elevate athlete performance.
Overview
4
4
years of professional experience
Work History
Volleyball Coach
Aspire Volleyball Club
Folsom, California
02.2023 - 08.2026
- Organized and led practice sessions focusing on skill improvement and teamwork.
- Created drills and exercises to develop agility, strength, coordination, and stamina in volleyball players.
- Implemented game strategies to enhance team performance during competitions.
- Evaluated player performance through regular assessments and feedback sessions.
- Fostered a positive team culture that encouraged sportsmanship and collaboration.
- Developed comprehensive training programs for athletes of all skill levels.
- Coordinated logistics for tournaments, including travel arrangements and schedules.
- Collaborated with other staff members in developing a comprehensive program for student-athletes.
Front of House Employee
The Old Spaghetti Factory International Inc.
Rancho Cordova, California
02.2025 - 02.2026
- Greeted and seated guests promptly, fostering a welcoming atmosphere.
- Managed reservations and organized seating arrangements to enhance service efficiency.
- Delivered food and beverages to tables, supporting server efficiency and enhancing guest experience.
- Handled phone calls and reservations, providing prompt responses to customer inquiries.
- Resolved any customer complaints or issues promptly with professionalism.
- Coordinated service for large groups, ensuring timely delivery and satisfaction for all guests.
- Processed payments using cash registers or POS systems accurately and efficiently.
Front of House Employee
Mark and Monica's Family Pizza
Carmichael, California
01.2023 - 04.2023
- Welcomed customers at entrance with a friendly demeanor. and provided friendly customer service.
- Handled customer inquiries and provided information about menu items effectively.
- Explained menu items, took orders and delivered food courses according to instruction.
- Processed payments accurately using the point-of-sale system for transactions.
- Resolved any customer complaints or issues promptly with professionalism.
- Responded to incoming phone calls promptly and professionally., took reservations, and answered inquiries.
- Maintained cleanliness of dining area, including tables, floors, and restrooms.
- Supported special events by setting up dining areas according to specific requirements.
- Assisted with training new front of house employees on procedures and policies.
Education
Associate of Arts - Criminal Justice
Folsom Lake College
Folsom, CA05-2027
Skills
- Team management
- Attention to detail
- Problem-solving aptitude
- Multitasking and organization
- Strong work ethic
- Clear communication
- Friendly demeanor
- Strong work ethic
- Problem-solving aptitude
Timeline
Front of House Employee
The Old Spaghetti Factory International Inc.
02.2025 - 02.2026
Volleyball Coach
Aspire Volleyball Club
02.2023 - 08.2026
Front of House Employee
Mark and Monica's Family Pizza
01.2023 - 04.2023
Associate of Arts - Criminal Justice
Folsom Lake College