Maya Muchow
Denver,CO
Summary
Dedicated spa receptionist with a focus on delivering high-quality customer service and creating positive client experiences. Skilled in managing treatment room logistics and resolving scheduling conflicts, contributing to overall business success. Proven track record of exceeding expectations and maintaining high standards of professionalism.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Spa Receptionist
Hand and Stone Massage and Facial
09.2025 - Current
- Greeted clients warmly, ensuring a welcoming atmosphere for all visitors.
- Scheduled appointments efficiently using spa management software to optimize booking flow.
- Managed client inquiries and concerns, providing excellent customer service and support.
- Coordinated with therapists to streamline service delivery and enhance client satisfaction.
- Handled incoming calls and directed inquiries to appropriate departments efficiently.
- Maintained accurate records of visitor logs and office supplies inventory.
- Supported administrative tasks, including filing, data entry, and document organization.
- Collaborated with team members to enhance overall office workflow and communication.
- Developed familiarity with office software systems to streamline daily operations.
- Confirmed appointments, communicated with clients, and updated client records.
Seasonal Fulfillment Associate
Macy's Fulfillment, Troy
12.2025 - 06.2026
- Responsible for accurate order processing, packing, and timely shipment in a fast-paced environment while maintaining high quality and efficiency standards.
Education
Esthetician Certified - undefined
Aveda Institute of Denver
Denver, CO06.2026
High School Diploma -
Pikes Peak Online School
Westminster, CO05.2024
Skills
- State licensed esthetician
- Delivers exceptional customer service
- Teamwork and collaboration
- Problem-solving
- Friendly, positive attitude
- Attention to detail
- Sanitization
- Fast and efficient service worker
- Cleaning and sanitation
- Sales Ability
- Sales strategy
- Sales and promotions
Accomplishments
Learned at the Institute of Aveda with a GPA of 3.75
Languages
English
Native or Bilingual
Spanish
Certification
Licensed Esthetician
Certificate of Completion of the esthetician program at the Aveda Institute Denver
Certificate of Completion BT Technology Class at Aveda
Barbicide Certification
Timeline
Seasonal Fulfillment Associate
Macy's Fulfillment, Troy
12.2025 - 06.2026
Spa Receptionist
Hand and Stone Massage and Facial
09.2025 - Current
Esthetician Certified - undefined
Aveda Institute of Denver
High School Diploma -
Pikes Peak Online School