Maya Musini

• Provided exceptional customer service, addressing inquiries and resolving issues efficiently.
• Developed strong relationship with repeat clients, leading to increased loyalty and return clients visits,
• Several and many time was successful at opening up new customer accounts and would be monetarily compensated for that.
• Proven ability to learn quickly and adapt to new situations.
• Managed inventory level by monitoring merchandised, transferring items from one location to another.
• Developed training materials focused on product knowledge and customer interaction techniques for ongoing staff development.
• Worked well in a team setting, providing support and guidance.
• Used POS system to process sales and refund transaction.
• Handled return and exchanges professionally, resolving customers issues while adhering to company policies.
• Organized and detail-oriented with a strong work ethic.
• Worked effectively in fast-paced environments.
• Often times would either meet or exceed the sales quota each quarter.
• During the winter holiday season approximately 1,000 gifts a day would be professionally wrapped by employee.
• Processed transactions efficiently using point of sales systems, minimizing wait times for customer at checkout.
• Recommended select, and help locate and obtained merchandise based on customer needs and desires
• Make appointment with one on one customers for their up coming events.

• Engaged customers through effective communication and product knowledge.
• Assisted in maintaining store organization and presentation standards.
• Processed transactions accurately using point-of-sale systems.
• Collaborated with team members to achieve sales goals and enhance customer experience.
• Trained new associates on operational procedures and customer service excellence.
• Implemented merchandising strategies to optimize product visibility and appeal.
• Sales Specialist an Sale Team 2014-2020
• Sales Specialist of Eileen Fisher, Women Polo, Ralph Lauren.
• Demonstrated respect, friendliness, and willingness to help wherever needed.
• Passionate about learning and committed to continual improvement.

Facilitated on-floor training sessions for sales team members, Sales Associate.

Delivered exceptional customer service, ensuring strong customer relationships.

Managed opening and closing procedures for department registers.

Assisted in organizing merchandise within planogram areas and labeling products accurately. Supported inventory management by tagging items effectively.

Trained new employees on customer service protocols. Assisted customers in identifying and fulfilling their needs. Supported team members in achieving service goals.