Maya Necor
Chicago,IL
Summary
Dynamic food service professional with a proven track record at Jollibee, excelling in customer satisfaction and operational efficiency. Leveraged strong communication and problem-solving skills to enhance service quality. Demonstrated expertise in food hygiene and time management, contributing to a 20% reduction in wait times. Reliable and punctual, consistently exceeding employer expectations. Also experienced with being a boba barista, making and serving drinks to customers and making sure they are satisfied.
Overview
3
3
years of professional experience
Work History
Food Service Cashier
Jollibee
Bloomingdale, IL
06.2024 - Current
- Provided excellent customer service by greeting guests warmly and answering questions about menu offerings.
- Collaborated with team members to achieve efficient service during peak hours, minimizing wait times for customers.
- Maintained a clean and organized workspace, contributing to a positive environment for customers and coworkers.
- Operated cash register systems efficiently, quickly inputting orders and processing payments for fast service turnaround times.
- Handled high-volume orders with precision, ensuring accurate order fulfillment and timely delivery to customers.
- Exhibited strong communication skills when interacting with both customers and colleagues to foster a positive work environment.
- Improved overall efficiency by assisting in the training of new hires on cashiering processes, policies, and best practices.
- Resolved customer complaints promptly, demonstrating empathy and professionalism while finding appropriate solutions.
- Contributed to increased sales by upselling menu items whenever appropriate based on customer preferences.
- Managed multiple payment methods accurately, ensuring correct change was given and receipts were provided when needed.
- Ensured prompt attention to customer needs through attentive listening skills while communicating their requests clearly to kitchen staff.
Food Service Handler
Panera Bread
Bloomingdale, IL
11.2023 - 04.2024
- Ensured high-quality food presentation with careful attention to detail and plating techniques.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
Food Service Handler
Chipotle
Bloomingdale, IL
02.2023 - 05.2023
- Implemented proper food handling techniques to maintain safe cooking practices.
- Managed proper storage of perishable items at appropriate temperatures for optimal freshness and safety standards compliance.
- Improved operational efficiency by effectively managing food prep tasks and kitchen organization.
Boba Barista
Lady Sweet
Streamwood, IL
06.2022 - 09.2022
- Developed strong knowledge of menu offerings, enabling prompt and accurate order taking.
- Contributed to store cleanliness, carrying out routine cleaning tasks as part of daily responsibilities.
- Enhanced customer satisfaction by crafting high-quality boba beverages with precision and consistency.
- Implemented creative solutions for customizing drinks, catering to individual customer preferences.
- Made customers feel welcomed when they come in by greeting them and engaging in conversation
Education
High School Diploma -
Lake Park High School
RoselleSkills
- Excellent customer service
- Patience and tolerance
- Reliability and punctuality
- Food hygiene
- Time management
- Cleaning and sanitizing
- Problem-solving abilities
- Friendliness to customers
Timeline
Food Service Cashier
Jollibee
06.2024 - Current
Food Service Handler
Panera Bread
11.2023 - 04.2024
Food Service Handler
Chipotle
02.2023 - 05.2023
Boba Barista
Lady Sweet
06.2022 - 09.2022
High School Diploma -
Lake Park High School