Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Maya Northrop

Cincinnati

Summary

Dynamic and results-driven professional with extensive experience at Livery, excelling in high-volume dining and customer service. A certified trainer, I effectively communicated with cross-functional teams and enhanced sales through strategic promotions. Recognized for leadership in DECA, I fostered entrepreneurial thinking and collaboration among peers, ensuring exceptional guest satisfaction.

Overview

6
6
years of professional experience

Work History

Vice President

DECA
Montgomery
08.2024 - Current
  • Led school DECA program as Vice President, enhancing leadership development over three years.
    Participated in competitions across the district, state, and international levels to refine skills. Secured best roleplay recognition at the Anaheim International Competition in the Hotel and Lodging event.
    Promoted entrepreneurial thinking among peers through DECA activities and events.

Host, Server, Expo, Busser

Livery (Cunningham Restaurant Group)
Montgomery
04.2023 - Current

Served as host, busser, expo, and server over two years at Livery.

  • Achieved certification as trainer within Cunningham restaurant group.
  • Accurately took orders and processed payments using POS system.
  • Maintained cleanliness of lobby and dining areas through regular cleaning tasks.
  • Responded to guest inquiries and complaints with professionalism and efficiency.
  • Communicated special requests and allergies effectively to kitchen staff.
  • Promoted desserts, appetizers, and specialty drinks to enhance sales performance.
  • Checked food quality before serving to ensure guest satisfaction.

Volunteer

Crossroads Church
Cincinnati
02.2019 - Current
  • I served as a volunteer for over five years, overseeing two- to three-year-olds during weekly church services. Ensured a nurturing environment, allowing parents to participate in services without concern.
    Promoted early childhood development through structured play and social engagement.

Assistant Swim Coach

Sycamore Swim and Dive
Montgomery
09.2024 - 02.2025
  • I was a swim coach for the junior high school swim and dive team. I was able to build relationships with the middle school-aged kids and give them a safe space to express themselves. I had been a swimmer myself for 12 years until I sustained a career-ending injury. So I wanted to still be involved with swimming, so I was the assistant coach.
  • Conducted one-on-one meetings with athletes to discuss goals and expectations prior to competition.
  • Maintained detailed records of swimmers' progress throughout the season.
  • Provided feedback to swimmers on their performance in order to help them improve.
  • Monitored swimmers' performance during practices and meets to ensure proper technique is used.

Education

Sycamore Highschool
Cincinnati, OH

Skills

  • Skilled Collaborator
  • Rapid and Adaptive
  • Effective cross-functional communicator
  • High Achiever
  • Positive and professional
  • Restaurant operations
  • High volume dining
  • Customer service

Languages

Spanish
Professional

Timeline

Assistant Swim Coach

Sycamore Swim and Dive
09.2024 - 02.2025

Vice President

DECA
08.2024 - Current

Host, Server, Expo, Busser

Livery (Cunningham Restaurant Group)
04.2023 - Current

Volunteer

Crossroads Church
02.2019 - Current

Sycamore Highschool
Maya Northrop