Maya Pelayo
Binghamton,New York
Summary
Motivated individual with strong work ethic and working independently. Strong organizational and team collaboration skills with experience in improving processes.
Overview
2
2
years of professional experience
Work History
Consumer Educator
Hart Agency
Syracuse, NY
04.2023 - Current
- Built strong relationships with customers through personalized consultations, resulting in increased loyalty and repeat business.
- Improved overall customer experience by proactively addressing questions or concerns before they escalated into potential complaints.
- Organized community events to promote brand awareness and foster positive relationships between consumers and organizations.
- Collaborated with marketing teams to create targeted messaging for product launches, promotions, and campaigns.
Craft Cocktail Bartender
Brooke Lea Country Club
Rochester, NY
03.2023 - 08.2023
- Cocktail Craftsmanship along with providing members with a unique guest experience ! Opening and closing duties during each shift.
- Boosted overall efficiency by delegating tasks appropriately based on individual strengths within the bartending team.
- Contributed to a positive workplace culture by consistently demonstrating professionalism, teamwork, and enthusiasm for both bartending and gaming industries.
Educator
Lululemon
05.2022 - 03.2023
- Customer service while also advising coordination and product education geared for normal day wear or constant training.
- Increased brand awareness through event marketing, demonstrations, sales, and brand promotion.
Education
Project GO Study Abroad
No Degree - Biology
Roberts Wesleyan University
Rochester, NYBachelor of Arts - Psychology
SUNY Binghamton University
Binghamton, NY05.2024
Skills
- Time management skills
- Organizational abilities
- Professionalism and Courtesy
- Basic Math Competence
- Cash Handling
- Cleaning and sanitizing
- Written and verbal communication
- Work Ethic and Integrity
Accomplishments
- Graduate SUNY Binghamton as a First Generation Student-Athlete with a B.A. in Psychology.
- Student-Athletic Advisory Committee President for 2021 and 2022.
- Attended multiple speaking engagements and public appearances as a representative of Team IMPACT.
Languages
Arabic
Elementary
Spanish
Limited Working
Timeline
Consumer Educator
Hart Agency
04.2023 - Current
Craft Cocktail Bartender
Brooke Lea Country Club
03.2023 - 08.2023
Educator
Lululemon
05.2022 - 03.2023
Project GO Study Abroad
No Degree - Biology
Roberts Wesleyan University
Bachelor of Arts - Psychology
SUNY Binghamton University