Summary
Overview
Work History
Education
Skills
Timeline

Tiffany Singh

Centereach,NY

Summary

Skilled in organization and assessment creation, I significantly contributed to team successes, fostering environments where learning and customer service excellence thrived. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

5
5
years of professional experience

Work History

Consumer Educator

Hart Agency
06.2023 - Current
  • Enhanced consumer understanding by delivering engaging and informative presentations on various products and services.
  • Developed customized educational materials for diverse audiences, ensuring relevance and comprehension of complex topics.
  • Increased consumer satisfaction by providing timely and accurate information on products, services, and regulations.
  • Collaborated with marketing teams to create targeted messaging for product launches, promotions, and campaigns.

Front Desk

Planet Fitness
03.2024 - 05.2024
  • Maintained an organized, welcoming lobby area to create a positive first impression for visitors.
  • Accurately processed payments and balanced daily cash drawer, maintaining financial integrity at the front desk.
  • Resolved guest issues promptly, resulting in increased customer satisfaction ratings.
  • Developed strong rapport with regular guests, fostering loyalty and repeat business.
  • Helping guest with memberships and fitness goals.
  • Learning new equipments and mobile app.

Lifeguard

Urswim
03.2022 - 09.2022
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
  • Monitored safety of guests in and around swimming pool.
  • Provided friendly customer service to guests and addressed concerns.

Swim Instructor

Goldfish Swim School
06.2021 - 09.2021
  • Taught Water safety to students varying in ages and skill levels.
  • Promoted a fun learning environment through engaging activities and games designed to reinforce essential swimming skills.
  • Used teaching aids such as kickboards, diving rings, and fins correctly to teach students.
  • Adapted teaching techniques to different learning styles.
  • Communicated clearly and positively with parents to ensure expectations were met and exceeded.
  • Provided one-on-one instruction for students requiring additional assistance in mastering specific skills or techniques.

Dental Assistant

Raio Dental
08.2020 - 10.2020
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
  • Maintained a clean and sterile work environment to prevent cross-contamination and infection.
  • Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
  • Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.

Swim Instructor

World Gym
01.2020 - 03.2020
  • Taught daily swim instruction to students varying in ages and skill levels.
  • Maintained CPR, First Aid, and lifeguard certifications to ensure preparedness for emergency situations during lessons.
  • Promoted a fun learning environment through engaging activities and games designed to reinforce essential swimming skills.
  • Improved swimmer confidence by providing consistent positive reinforcement and constructive feedback on technique.

Swim Instructor

Saf-T-Swim
07.2019 - 11.2019
  • Delivered fun and motivating group fitness classes designed to improve overall health and fitness levels.
  • Collaborated with aquatic center staff to coordinate schedules, pool availability, and other logistical needs, ensuring smooth operation of swim lessons program.
  • Collaborated with swim team coaches to develop successful training plans.
  • Contributed to facility cleanliness by performing routine maintenance tasks such as skimming the pool surface or testing water quality before lessons began.
  • Encouraged parent involvement in their child''s aquatic education through regular communication about progress and upcoming events.
  • Assessed student skill levels at the beginning of each session to ensure proper class placement and maximize opportunities for growth and development.
  • Adapted teaching techniques to different learning styles.
  • Provided positive reinforcement and motivation to increase student confidence and performance.
  • Enhanced student swimming abilities through the development and implementation of personalized lesson plans.

Store Front Cashier

Rite Aid
05.2019 - 11.2019
  • Followed company policies, procedures, and practices for accurate recordkeeping and loss prevention.
  • Improved customer satisfaction by providing efficient and accurate cash handling services.
  • Operated cash register swiping barcode items across electronic scanner to record price and collected payment.
  • Processed credit card, EBT, and gift certificate payments with electronic computer system.

Education

Bachelor of Arts - Psychology

SUNY At Albany, Albany, NY
05.2024


  • Extracurricular Activities: 7CUPS


Associate of Arts - Psychology

Suffolk County Community College, Selden, NY
05.2022
  • 3.5 GPA

Skills

  • Organization
  • Cross-cultural competency
  • Digital Literacy
  • Assessment creation

Timeline

Front Desk - Planet Fitness
03.2024 - 05.2024
Consumer Educator - Hart Agency
06.2023 - Current
Lifeguard - Urswim
03.2022 - 09.2022
Swim Instructor - Goldfish Swim School
06.2021 - 09.2021
Dental Assistant - Raio Dental
08.2020 - 10.2020
Swim Instructor - World Gym
01.2020 - 03.2020
Swim Instructor - Saf-T-Swim
07.2019 - 11.2019
Store Front Cashier - Rite Aid
05.2019 - 11.2019
SUNY At Albany - Bachelor of Arts, Psychology
Suffolk County Community College - Associate of Arts, Psychology

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Tiffany Singh