Maya reid
Tuckerton,NJ
Summary
Certified Clinical Medical Assistant, Certified Phlebotomy Technician, and Certified EKG technician since 2024. Experience in customer service (5+years), administrative and clinical duties. Medical externship completed at pediatric facility. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability, compassion, and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Certified Clinical Medical Assistant (Apprentice)
OCEAN COUNTY COLLEGE
- Completed apprenticeship with the highest scores in my class on NHA testing for the following certifications: CET, CPT, and CCMA
- Completed over 2,000 hours of on the job training under direct teachings of licensed professionals in the medical field
Certified Medical Assistant
Atlanticare obgyn
07.2024 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Ensured compliance with healthcare regulations by adhering to protocols and procedures.
- Obtained client medical history, medication information, symptoms, and allergies.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Performed medical records management, including filing, organizing and scanning documents.
- Increased patient safety by meticulously following infection control protocols and maintaining a sterile environment.
- Collected and documented patient medical information such as blood pressure and weight.
CSR - Customer Service Representative
Aston Carter
11.2022 - 12.2023
- Company Overview: Health Insurance
- Provided customer service to new and existing recipients of Medicaid in the Virginia and New Jersey
- As a CSR, I renewed existing applications and completed new applications
- I educated customers on the details of policies available to them as well as providers in or out of their networks
- While in this position, I was introduced to and complied with HIPPA regulations
- My position with Aston Carter was fully remote; I was introduced to and complied with telephonic and electronic HIPPA, PPI, and PHI safety regulations
- Health Insurance
Activities Assistant
Seacrest Village
03.2018 - 09.2018
- Well rounded employee that provided leisure, civil and food related activity
- Dining room prep and server
- Maintain special diet orders as prescribed by resident's physicians
- Created unique themes and fun and educational activities for residents
- Collaborated with other team members and planned special trips and activities for residents/residents families
- Paid attention to the emotional and behavioral health of several residents at once
- Ensured HIPAA compliance
Education
WPE program in CCMA/CPT/CET - Medicine
Ocean County College
Toms River, NJ05.2024
High School Diploma -
Pinelands Regional High School
Little Egg Harbor, NJ01.2017
Skills
- Blood sampling
- Flexibility
- Excellent customer service
- Medical office experience
- Medical terminology
- Communication
- Former NJ Orators speaker
- Customer service
- Administrative experience
- Phlebotomy
- Time management
- Microsoft Word
- Assisted living
- Leadership
- Vital signs
- Medical law knowledge
- Team work
- Patient care
- Nursing home experience
- Quick learner
- HIPAA
- Problem-solving
- Answering phones
- Typing
- Meal preparation
- Reliability
- Recreation
- Dementia care
- Anatomy knowledge
- Childcare
- EMR systems
- Behavioral health
- Computer proficient
- Documentation review
- Venipuncture
- Organizational skills
- HIPAA compliance
- Data entry
Certification
- CCMA Certification, 05/01/24, 05/01/26
- EKG Certification, 05/01/24, 05/01/26
- Certified Phlebotomy Technician, 05/01/24, 05/01/26
- NRCMA, Certified Medical Assistant
Timeline
Certified Medical Assistant
Atlanticare obgyn
07.2024 - Current
CSR - Customer Service Representative
Aston Carter
11.2022 - 12.2023
Activities Assistant
Seacrest Village
03.2018 - 09.2018
High School Diploma -
Pinelands Regional High School
Certified Clinical Medical Assistant (Apprentice)
OCEAN COUNTY COLLEGE
WPE program in CCMA/CPT/CET - Medicine
Ocean County College
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