Maya Sims
Morrow,GA
Overview
4
4
years of professional experience
Work History
Customer Service Cashier
Kohl’s
Stockbridge, GA
06.2024 - Current
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
Team Member
Steak n' Shake
Morrow, GA
01.2023 - 01.2024
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Operated register to process payments and collect cash payment for order totals.
- Addressed and resolved customer complaints in polite and professional manner.
Sales Associate
Walmart
Morrow, GA
01.2022 - 01.2023
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Sales associate
Journeys
Morrow, GA
05.2022 - 08.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
Cashier
Pizza Hut
Stockbridge, GA
01.2020 - 01.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Certificate - Phlebotomy
Phlebotomy Training Specialists
Hapeville, GA04.2024
Psychology
Shaw University
Raleigh, NC05.2021
Diploma - College Preparatory
Morrow High School
Morrow, GA05.2021
Skills
- Venipuncture
- Skin puncture collection
- Specimen processing
- Customer Service
- Organization
- Cleanliness
Timeline
Customer Service Cashier
Kohl’s
06.2024 - Current
Team Member
Steak n' Shake
01.2023 - 01.2024
Sales associate
Journeys
05.2022 - 08.2022
Sales Associate
Walmart
01.2022 - 01.2023
Cashier
Pizza Hut
01.2020 - 01.2021
Certificate - Phlebotomy
Phlebotomy Training Specialists
Psychology
Shaw University
Diploma - College Preparatory
Morrow High School