Overview
Work History
Education
Skills
Timeline
Generic

Maya Sims

Morrow,GA

Overview

4
4
years of professional experience

Work History

Customer Service Cashier

Kohl’s
Stockbridge, GA
06.2024 - Current
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.

Team Member

Steak n' Shake
Morrow, GA
01.2023 - 01.2024
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Operated register to process payments and collect cash payment for order totals.
  • Addressed and resolved customer complaints in polite and professional manner.

Sales Associate

Walmart
Morrow, GA
01.2022 - 01.2023
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.

Sales associate

Journeys
Morrow, GA
05.2022 - 08.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.

Cashier

Pizza Hut
Stockbridge, GA
01.2020 - 01.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

Certificate - Phlebotomy

Phlebotomy Training Specialists
Hapeville, GA
04.2024

Psychology

Shaw University
Raleigh, NC
05.2021

Diploma - College Preparatory

Morrow High School
Morrow, GA
05.2021

Skills

  • Venipuncture
  • Skin puncture collection
  • Specimen processing
  • Customer Service
  • Organization
  • Cleanliness

Timeline

Customer Service Cashier

Kohl’s
06.2024 - Current

Team Member

Steak n' Shake
01.2023 - 01.2024

Sales associate

Journeys
05.2022 - 08.2022

Sales Associate

Walmart
01.2022 - 01.2023

Cashier

Pizza Hut
01.2020 - 01.2021

Certificate - Phlebotomy

Phlebotomy Training Specialists

Psychology

Shaw University

Diploma - College Preparatory

Morrow High School
Maya Sims