Alomdra Vergara-Abarca
Raleigh,NC
Summary
Certified phlebotomist, skilled in venipuncture and specimen handling. Proactively communicate and explain procedures to anxious patients, resulting in enhance comfort. Ensuring patient safety and accurate test results through attention to detail in documentation and specimen labeling.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Customer Service Cashier
Tropical Smoothie Cafe
04.2023 - Current
- Manage team of 5 employees as Shift Lead.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Met customer service goals and exceeded customer expectations.
- Enable customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
Administrative Assistant / Intake Coordinator
Yelverton's Enrichment Services
01.2022 - 08.2022
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Coordinated and scheduled client appoitnmets
Stower/Packer Associate
Amazon
06.2021 - 02.2023
- Maintained clean and organized workspaces to uphold safety standards.
- Inspected items for any damages and reported discrepancies to supervisor.
- Complied with safety regulations and protocols to reduce risks.
- Maintained organized work area by cleaning and removing hazards.
Education
High School Diploma -
Garner High School
Garner, NC06.2019
Skills
- Bilingual
- Specimen collection
- Venipuncture
- Reliable
- Customer service
- Detail oriented
Certification
Certified Phlebotomist, Shades Of Purple | Raleigh, NC
Timeline
Customer Service Cashier
Tropical Smoothie Cafe
04.2023 - Current
Administrative Assistant / Intake Coordinator
Yelverton's Enrichment Services
01.2022 - 08.2022
Stower/Packer Associate
Amazon
06.2021 - 02.2023
High School Diploma -
Garner High School