Maya Swan

Pet Services Lead Responsibilities: (04/2024 - 08/2024)

• Created daily plans and assigned tasks to staff.
• Administered meals and medications based on owner instructions.
• Maintained detailed records on pets' well-being.
• Conducted end-of-day walkthroughs.
• Trained and mentored new staff.
• Delivered emergency first aid to dogs when necessary.

Pet Services Associate Responsibilities: (05/2023 - 04/2024)

• Supervised play areas, addressing aggression and distress while adapting care to each dog's needs.
• Built positive client relationships by providing regular updates on pets' behavior and addressing concerns promptly to ensure satisfaction.
• Maintained a clean, safe environment for pets and collaborated across teams to enhance safety, efficiency, and continuity of care.

• Provided care for children (6 months to 10 years), ensuring safety, well-being, and emotional support.
• Provided daily care (feeding, changing, etc.) and facilitated playtime and activities to support cognitive, social, and emotional development.