- Volunteering
- Running
- Music
- Graphic Design
- Swimming
- Team Sports
Maya Wilcox
Acton,MA
Summary
Dedicated Certified Lifeguard and team member with expertise in emergency response and customer service. Focused on enhancing water safety or store environment while fostering teamwork in high-pressure settings. Strong communicator and problem-solver, driving efficiency and accuracy in all tasks.
Overview
1
1
Certification
3
3
years of professional experience
Work History
Lifeguard
Sunset Tiki Bar And Grill
Westford, MA
05.2026 - Current
- Monitored swimming area to ensure safety and compliance with health regulations.
- Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
- Attentively monitored swimmers to identify distress.
- Managed first aid supplies inventory, replenishing as needed to ensure availability during emergencies.
- Trained new lifeguards on protocols, emergency procedures, and facility operations.
- Collaborated with management to enhance safety training programs, increasing preparedness of staff and members for emergency situations.
Team Member
Menchie's Frozen Yogurt
Littleton, MA
09.2024 - Current
- Provided exceptional customer service by efficiently addressing inquiries and resolving issues.
- Ensured cleanliness and organization of work area to uphold health standards.
- Adapted to shifting priorities during peak business hours to ensure operational efficiency.
- Facilitated promotional activities through strategic communication of offers and active encouragement of customer participation.
- Cultivated collaborative relationships with coworkers and management to enhance team dynamics.
- Facilitated onboarding of new team members by delivering guidance, support, and training resources.
Referee
Acton-Boxborough Community Education
Acton, MA
10.2023 - Current
- Enforced rules and regulations to ensure fair play during games.
- Mediated disputes between players and coaches, maintaining sportsmanship.
- Evaluated player performance and provided constructive feedback for improvement.
- Developed strategies to improve communication among referees during matches.
- Adapted quickly to changing game dynamics, ensuring efficient officiating decisions.
- Maintained professional relationships with coaches, players, and spectators to uphold a positive environment.
Lifeguard
Orchard Hill Athletic Club
Lancaster, MA
05.2025 - 08.2025
- Responded swiftly to emergencies, providing first aid and rescue assistance as needed.
- Educated members on water safety practices and proper swimming techniques.
- Conducted regular inspections of facilities and equipment to maintain operational standards.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Handled incident reporting accurately and efficiently, documenting any occurrences that required intervention or assistance from lifeguard staff.
Education
High School Diploma -
Acton-Boxborough Regional Highschool
Acton, MASkills
- Certified in CPR and AED
- Certified lifeguard
- Emergency response techniques
- Effective problem-solver
- Skilled communicator
- Customer service
Certification
- First Aid/CPR Certified
- Certified Lifeguard, Redcross - [2024-2026]
Interests
The Eversource Challenge
I won first place in the eversource Challenge many times when I was younger, creating art the represented ways to convince others to save energy. When I was a sophomore I wrote a poem again, winning first place in the challenge.
Timeline
Lifeguard
Sunset Tiki Bar And Grill
05.2026 - Current
Lifeguard
Orchard Hill Athletic Club
05.2025 - 08.2025
Team Member
Menchie's Frozen Yogurt
09.2024 - Current
Referee
Acton-Boxborough Community Education
10.2023 - Current
High School Diploma -
Acton-Boxborough Regional Highschool