Summary
Overview
Work History
Education
Skills
Affiliations
Work Availability
Timeline
Hi, I’m

Maya Riley Banks

Librarian
Baton Rouge,Louisiana
Maya Riley Banks

Summary

Seasoned service manager bringing more than 20 years of higher education experience. Proficient in business practices, standards of operation and user needs. Empowering leader with passion for developing teams with focus on exceptional service delivery and users retention. Hands on experience interacting with faculty, staff, students, university administrators and trustees. Provide strong public service to faculty, students, and other researchers through reference and consultation services, information literacy instruction and presentations. Active in professional associations and affiliate groups including the American Library Association (ALA), Association of College and Research Libraries (ACRL) and the LOUIS Library Network.

Overview

28
years of professional experience

Work History

Southern University and A&M College, John B. Cade Library

Access Services Manager/Reference Librarian
08.2019 - Current

Job overview

  • Provides leadership and strategic visioning for reference services and access services; Responsible for developing Library-wide user-centered public services standards and best practices in collaboration with other Library unit heads, supervisors and staff; also develops community outreach programs, provides professional library services in assisting library users in research, selection and use of library materials; use of various assessments to evaluate and improve user services; assists with library grant writing and marketing services; and serves as a liaison librarian

Write Things, LLC

Editor/Manager of Operations
08.2012 - Current

Job overview

  • Extensive experience in editing theses and dissertations ensuring adherence to established style guides in addition to editing and reviewing content for grammar, spelling and punctuation.
  • Prepared, rewrote, and edited pieces to improve readability and impact.
  • Edited and revised wide array of content for accuracy, clarity and consistency..
  • Suggested improvements to content to enhance quality and accuracy.
  • Established and implemented workflows to streamline editing processes.

Board of Supervisors

Board Administrator/Relations Coordinator
10.2015 - 07.2019

Job overview

  • Coordinated internal, as well as external information, activities, and events to assist Southern University Board Members in the development and implementation of goals, objectives, policies, and procedures
  • Coordinated the dissemination of the Board’s policies throughout the Southern University System, maintaining accurate records of all Board action/reviews
  • In addition to other duties associated with the position, the Board Relations coordinator is responsible for assisting the Board with interrelated activities of the Southern University System, Louisiana Board of Regents, Office of the Governor, and the Louisiana Legislature
  • Maya Riley Banks Resume

Ovations Magazine, SU System Magazine

Features Writer/Assistant Editor
08.2003 - 12.2016

Job overview

  • Develop and write feature articles for University magazine to convey to the larger community the accomplishments and discoveries of the five campuses
  • Obtain additional background and current development information through research and interview
  • Assist in copy editing and proofreading, selection of appropriate artwork, such as photos, charts, graphs or illustrations.
  • Reviewed articles for grammar, spelling, punctuation, syntax, accuracy, and compliance with quality standards.
  • Proofread, edited and evaluated final copy to verify content aligned with established guidelines.
  • Collaborated with design, editorial and marketing departments to meet desired content goals.
  • Wrote and created content for various topics and mediums.

John B. Cade Library

Reference Librarian
09.2013 - 09.2015

Job overview

  • Innovative User Services Librarian and, Focused on improving and providing excellent user-centered services; Responsible for collaboration and outreach (internal and external) and grant writing
  • Also provided professional reference services, with special expertise in English/language and literature; developed instructional materials, research guides, and other items that aid in the utilization of library materials and facilities; provided library instruction and workshops to selected classes and promoted library services through special events and programming.

Office of Academic Affairs

Assistant
09.2004 - 10.2006

Job overview

  • Promoted by the Vice Chancellor to devise and develop policies, goals and objectives for the Office of Academic Affairs
  • Proved successful working within tight deadlines in a fast-paced environment.
  • Worked well in a team setting, providing support and guidance.

College of Business

Development Coordinator
03.1997 - 10.1999

Job overview

  • Promoted into position to improve external financial support and public relations

Office of Publications and Electronic Media

Office Manager/Staff Writer
08.1995 - 02.1997

Job overview

  • Recruited to develop quality improvement program for office

Education

Southern University and A&M College , Baton Rouge, LA

Bachelor of Arts from English

University Overview

magna cum laude

Louisiana State University, Library And Information Science , Baton Rouge, LA

Master’s Degree from Library and Information Science
12.2003

Southern University And A & M College , Baton Rouge, LA

Ph.D. from Public Policy
08.2023

Skills

  • Technical Support
  • Third-Party Collaboration
  • Compliance Enforcement
  • Project Management
  • Workflow Management
  • Quality Control

Affiliations

American Library Association (ALA), Association of College and Research Libraries (ACRL), Louisiana Library Association (LLA)
Availability
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Available
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saturday
sunday
morning
afternoon
evening
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Timeline

Access Services Manager/Reference Librarian

Southern University and A&M College, John B. Cade Library
08.2019 - Current

Board Administrator/Relations Coordinator

Board of Supervisors
10.2015 - 07.2019

Reference Librarian

John B. Cade Library
09.2013 - 09.2015

Editor/Manager of Operations

Write Things, LLC
08.2012 - Current

Assistant

Office of Academic Affairs
09.2004 - 10.2006

Features Writer/Assistant Editor

Ovations Magazine, SU System Magazine
08.2003 - 12.2016

Development Coordinator

College of Business
03.1997 - 10.1999

Office Manager/Staff Writer

Office of Publications and Electronic Media
08.1995 - 02.1997

Southern University and A&M College

Bachelor of Arts from English

Louisiana State University, Library And Information Science

Master’s Degree from Library and Information Science

Southern University And A & M College

Ph.D. from Public Policy
Maya Riley BanksLibrarian