Mayco Gonzalez
Los Angeles,CA
Summary
Experienced and customer-focused Valet Attendant with over 7 years in fast-paced hospitality environments. Strong background in vehicle handling, shift leadership, and guest relations. Detail-oriented, bilingual (English & Spanish), and skilled in both automatic and manual transmission vehicles.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Valet Attendant
Propark Mobility
Venice, CA
09.2025 - Current
- Provided exceptional customer service by greeting guests and assisting with vehicle retrieval.
- Ensured safe parking and retrieval of vehicles in high-volume environments.
- Maintained cleanliness and organization of parking areas to enhance guest experience.
- Assisted in training new staff on operational procedures and safety protocols.
- Monitored vehicle security and reported any concerns to management promptly.
- Established positive guest relationships through consistent delivery of excellent customer service.
Valet Attendant – Shift Lead
LAZ Parking
Santa Monica, CA
07.2021 - 07.2025
- Greet and assist customers professionally upon arrival and departure.
- Lead valet shifts and coordinate team operations during peak hours.
- Handle cash and credit card transactions accurately.
- Answer phone calls and respond to tenant vehicle requests efficiently.
Valet Attendant
ABM Industries
Century City, CA
02.2023 - 03.2024
- Delivered high-quality customer service while parking and retrieving vehicles.
- Maintained accurate logs of all vehicle movements.
- Resolved guest issues promptly, ensuring satisfaction.
- Balanced cash drawer and daily reports consistently.
Education
High School Diploma - undefined
Belmont High School
Los Angeles, CA06.2003
Skills
Assisted guests with parking and retrieval of vehicles Provided support in managing guest inquiries and requests Maintained cleanliness and organization of parking areas
Demonstrated proficiency in operating manual transmission vehicles with precision
Oversaw daily operations and staff performance during shifts
Assisted guests with check-in and check-out processes Supported restaurant staff in delivering exceptional customer service Maintained cleanliness and organization of dining areas
Assisted in organizing schedules and prioritizing tasks to meet deadlines Supported team members in managing workloads effectively Coordinated project timelines to enhance productivity
Executed routine automotive maintenance tasks to ensure vehicle reliability and performance
Demonstrated fluency in English and Spanish, facilitating effective communication across diverse audiences
Delivered exceptional customer service to enhance client satisfaction and loyalty
Punctual and reliable
Certification
California Driver's License – D2300090 (Valid since Jan 2016)
Timeline
Valet Attendant
Propark Mobility
09.2025 - Current
Valet Attendant
ABM Industries
02.2023 - 03.2024
Valet Attendant – Shift Lead
LAZ Parking
07.2021 - 07.2025
High School Diploma - undefined
Belmont High School