Maydeth Munoz Tellez
The Bronx,NY
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
3
3
years of professional experience
Work History
Administrator
Thumbs Up Driving School
Bronx, NY
01.2024 - Current
- Assisted in the development of new administrative systems, procedures and policies.
- Maintained filing system for important documents such as contracts and invoices.
- Provided general administrative support to staff members.
- Ensured that all of student paperwork was completed accurately .
- Responded promptly to customer complaints in a professional manner.
- Followed up with customer accounts to resolve unpaid balances.
- Created and maintained student databases, records, and files.
- Answered customer inquiries to provide accurate information regarding the services and step to passing the road test .
Lead Test Center Administrator
New View Test Center
The Bronx, NY
10.2021 - 11.2022
- Maintained records of test materials and equipment inventory.
- Provided technical assistance to users on test taking procedures and software applications.
- Developed and implemented policies related to the use of the testing center.
- Monitored tests for security purposes ensuring that all rules were followed.
- Performed administrative duties such as filing documents, answering phones, responding to emails.
- Supervised a team of proctors who administered exams at various locations throughout campus.
- Troubleshot any computer hardware or software issues that arose during testing sessions.
- Prepared test materials prior to each session including printing out answer sheets, setting up computers.
Education
High School Diploma -
Urban Assembly School For Wildlife Conservation
The Bronx, NY01-2015
Skills
- Schedule Coordination
- Great customer service
- Excellent Communication
- Task Prioritization
- Organizational Skills
- Reliability
- Bilingual
Languages
Spanish
Full Professional
English
Native/ Bilingual
Timeline
Administrator
Thumbs Up Driving School
01.2024 - Current
Lead Test Center Administrator
New View Test Center
10.2021 - 11.2022
High School Diploma -
Urban Assembly School For Wildlife Conservation