Maydi Gudiel
Shelley,ID
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
7
7
years of professional experience
Work History
HR Payroll Specialist
Intermountain Packing
Idaho Falls, ID
07.2024 - Current
- Managed payroll inquiries from employees and resolved discrepancies promptly.
- Maintained accurate records of employee hours, deductions, and bonuses.
- Assisted in training new staff on payroll systems and procedures.
- Monitored vacation accruals ensuring employees had sufficient balances available when taking time off work.
- Provided support to employees regarding payroll inquiries or questions.
- Coordinated onboarding processes for new hires, ensuring a smooth transition.
- Provided guidance on employment policies and best practices to staff members.
- Explained job duties, compensation and benefits to potential candidates.
- Facilitated job application processes for qualified candidates.
CEO's Assistant
Golden Valley Natural
Shelley, ID
08.2021 - 05.2024
- Coordinated executive schedules and managed appointments for senior leadership.
- Prepared detailed reports and presentations for board meetings and strategic planning sessions.
- Managed confidential information with discretion while supporting executive operations.
- Organized travel arrangements and itineraries for executives attending conferences or meetings.
- Opened, read and replied to e-mails, letters and correspondence on behalf of executives.
Customer Service Representative
Golden Valley Natural
Shelley, ID
05.2019 - 08.2021
- Assisted customers with product inquiries and order placements.
- Resolved customer issues through effective communication and problem-solving skills.
- Maintained accurate records of customer interactions and transactions.
- Processed customer orders in a timely manner using company software systems.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
- Tracked orders from start to finish to ensure timely delivery of goods or services.
Education
Bilingual Secretary - Business Administration
IACC
Guatemala10-2000
Skills
- Payroll administration
- Record keeping
- Employee onboarding
- Customer support
- Confidentiality management
- Effective communication
- Problem resolution
- Team collaboration
- Time management
- I-9 documentation
- Customer relationship management
- Data entry accuracy
- Order processing
- Software proficiency
- Problem solving
- Detail orientation
- Adaptive team player
- Microsoft Excel
- Verbal and written communication
Languages
Spanish
Full Professional
English
Professional
Timeline
HR Payroll Specialist
Intermountain Packing
07.2024 - Current
CEO's Assistant
Golden Valley Natural
08.2021 - 05.2024
Customer Service Representative
Golden Valley Natural
05.2019 - 08.2021
Bilingual Secretary - Business Administration
IACC