Strategic property management professional with a focus on optimizing residential real estate portfolios. Skilled in property operations, vendor management, budgeting, and enhancing tenant relations. Drives operational efficiency and manages complex projects while negotiating contracts and leading teams to elevate property performance and tenant satisfaction.
Overview
2027
2027
years of professional experience
Work History
Property Manager
Halcyon Property Management
Brooklyn, NY
2025 - Current
Direct all aspects of operations for a 350-unit luxury residential facility featuring resort-style amenities, including a fitness center, pool, sauna, theater, rooftop lounge, concierge services, and package room operations.
Lead and supervise onsite teams, including front desk staff, porters, maintenance personnel, and third-party vendors, fostering a culture of professionalism, accountability, and exceptional resident service.
Manage vendor relationships, service contracts, and ongoing maintenance initiatives to ensure operational excellence and property-wide efficiency.
Conduct routine property inspections and implement proactive maintenance strategies to preserve asset value and maintain exceptional facility standards.
Recruit, train, and mentor staff to uphold luxury hospitality standards and deliver a best-in-class resident experience.
Resolve resident concerns with a focus on responsiveness, communication, and long-term resident satisfaction.
Partner with ownership and senior leadership to execute operational objectives, property improvement initiatives, and service enhancements
Property Manager
Waterstone Management
Brooklyn, NY
2023 - 2025
Managed operations for a portfolio of approximately 400 residential units across multiple properties throughout Brooklyn, ensuring efficient property performance and tenant satisfaction.
Maintained high occupancy standards and positive resident relationships through responsive management and hands-on oversight of daily operations.
Managed tenant relations by addressing resident concerns, resolving disputes, and providing prompt solutions to service-related issues.
Oversaw building maintenance, property inspections, and capital improvement projects in coordination with superintendents, contractors, and service providers.
Directed vendor relationships and service delivery, ensuring timely completion of repairs, maintenance requests, and building improvements.
Served as a primary point of contact for residents, vendors, and onsite personnel, facilitating effective communication and seamless property operations.
Coordinated the resolution of HPD violations and regulatory compliance matters, ensuring adherence to local housing requirements and deadlines.