Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
Completed final move-out walk-throughs with tenants to identify required repairs.
Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
Followed up on delinquent tenants and coordinated collection procedures.
Commercial Airline Pilot
United Airlines
02.2007 - Current
Performed comprehensive checklists prior to takeoff to reduce possible safety issues.
Troubleshot in-flight mechanical and operational issues and restored functionality.
Planned routes, altitudes and speeds to provide fastest, safest and smoothest flights for on-time arrivals and high levels of passenger satisfaction.
Executed emergency procedures to maintain passenger and cargo safety during unexpected circumstances.
Education
Bachelor of Arts - Communications
Regis University
Denver, CO
05-1996
Skills
Many years of line pilot experience, multiple type ratings