Delivery Manager
Rockland kosher supermarket
Monsey, New York
10.2023 - Current
- Managed delivery schedules to optimize workflow and meet client expectations.
- Coordinated with drivers to ensure timely and accurate deliveries.
- Liaised with clients to address service inquiries and resolve issues promptly.
- Developed strategies to streamline communication among team members.
- Oversaw compliance with regulatory standards in delivery operations.
- Managed performance issues with delivery team members.
- Developed team environment to support engagement and high performance.
- Monitored staff and organization of delivery department.
- Coached delivery teams to take accountability for delivery, risk and issue management.