Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mayera Howell

Homestead,FL

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

5
5
years of professional experience

Work History

Field Representative

U.S. Census Bureau, U.S. Department Of Commerce
Homestead, FL
11.2018 - 05.2024
  • Conducted surveys and interviews with field participants to gather data.
  • Organized and maintained client records in a timely manner.
  • Assisted in training new employees on job responsibilities related to the field process.

Front Office Manager

Lend a hand haiti
Cape Coral, Florida
02.2021 - 04.2023
  • Responsible for managing the daily operations of the front office, including greeting guests, answering phone calls and emails.
  • Provided leadership to ensure that all Front Office team members are delivering excellent customer service.

  • Resolved customer complaints promptly and efficiently while maintaining a professional demeanor at all times.
  • Conducted regular meetings with staff members to discuss new initiatives or changes in existing processes.

Education

High School Diploma -

Miami Palmetto Senior High
Miami, FL
05-2004

Some College (No Degree) -

Bethune-Cookman University
Daytona Beach, FL

Some College (No Degree) -

St. Thomas University
Opa-locka, FL

Skills

  • Growth planning
  • Networking abilities
  • Inbound and Outbound Calling
  • Complaint resolution
  • Scheduling
  • Appointment Scheduling
  • Call center experience
  • Office equipment proficiency
  • Tactful and diplomatic

Timeline

Front Office Manager

Lend a hand haiti
02.2021 - 04.2023

Field Representative

U.S. Census Bureau, U.S. Department Of Commerce
11.2018 - 05.2024

High School Diploma -

Miami Palmetto Senior High

Some College (No Degree) -

Bethune-Cookman University

Some College (No Degree) -

St. Thomas University

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Mayera Howell