Mayia Allen
Case Management, Tutor
Cleveland,OH
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Board Member
University Settlement
Cleveland, OH
03.2019 - Current
- Provide community outreach and promote community engagement
- Offer input and give back to the community
- Distribute supplies needed
- Connect individuals to resources.
Homemaker
Cleveland, OH
07.2017 - Current
- Remain self-directed and manage time appropriately; take actions necessary to accomplish academic goals
- Develop, manage, and maintain a budget effectively
- Coordinate and facilitate medical care, meals, and educational and social activities
- Provide physical, emotional, and intellectual support by evaluating each member’s individual needs.
Coach
Slavic Village Bears Cheer Leaders
Cleveland, OH
06.2013 - Current
- Coordinatorres
- Cheerleaders and conduct parent meetings
- Complete paperwork and submit to city
- Attend meetings, control billing, and complete grants
- Mentor and tutor the girls, attend community events, and serve as a positive role model.
Preschool Lead Teacher
Brightside Academy Child Care
Cleveland, Ohio
06.2021 - 10.2021
- Worked with teaching staff to evaluate individual progress and recommend appropriate learning plans.
- Established guidelines for teacher performance, lesson planning and compliance with established procedures.
- Provided open and loving environment where children direct learning process.
- Reviewed facility environment, removed concerns and optimized for children's safety.
- Planned and prepared activities for preschool aged students.
- Monitored students' academic, social and emotional progress and recorded in individual files.
Community Steward
Slavic Village Development
Cleveland, OH
10.2019 - 10.2021
- Provide leadership within the community and conduct meetings
- Make sure that pertinent information is distributed to community residents
- Advocate for community residents
- Provide community engagement and outreach
- Assist youth with getting through difficult times.
Qualified Mental Health Specialist
Murtis Taylor Human Service System
Cleveland, OH
06.2011 - 07.2017
- Accountable for coordination of services and treatment plan development
- Worked to achieve goals and linkage to resources and assisted in school and home activities
- Made referrals for counseling and other psychiatric services
- Attended IEP meetings and communicated with education professionals
- Worked with doctors and communicated updates on clients
- Followed HIPAA guidelines and received ROI’s for clients
- Documented billing notes and tracked each time interaction with clients took place
- Attended group counseling sessions and implemented ways to help control behaviors
- Answered inbound calls and made outbound calls to parents to schedule appointments.
Library Clerk
Cleveland State University
Cleveland, OH
05.2009 - 05.2011
- Located and retrieved books for patrons
- Placed books on shelves to be picked up and checked on by patrons
- Ordered books via Ohio-link for patrons and professionals
- Packed and unpacked books that were delivered or needed to be sent back
- Answered inbound phone calls and provided information.
Education
Associate of Science Degree - Medical Billing and Coding
Ultimate Medical Academy
Master’s Degree - Social Work
Cleveland State University
Bachelor’s Degree - Social Work
Cleveland State University
Associate of Arts Degree - undefined
Cuyahoga Community College
National CPR Foundation CPR, AED, and First Aid for Adults, Infants, and Children - undefined
Skills
Electronic Health Records (EHR) Electronic Medical Records (EMR) Greenway Prime Suite EHRFront Office Operations Medical Office Procedures Scheduling Insurance Verification Insurance Claim Processing CMS 1500 CMS 1450 (UB-04) Managed Care (HMO PPO POS)Workers Compensation Medical Billing Accounts Receivable CollectionsCo-Pay Deductibles Co-Insurance EOBs Medical Terminology Anatomy & Physiology HIPAA ComplianceMedical Coding (ICD-10-CM HCPCS CPT) Revenue Cycle ManagementPosting Payments Government (Medicare & Medicaid) Third Party Payers
Policy evaluation
Staff Management
First Aid/CPR
Active Listening
MS Office
Planning and Coordination
Flexible and Adaptable
Inspections and reviews
Nutritional education
Athlete safety
Sports injuries training
Safety awareness
Affiliations
Customer service oriented professional with strong leadership skills and a solid understanding of the importance of accurate claims processing. Pays close attention to detail for accurate and compliant documentation and remains committed to ensuring optimal client outcomes. Possesses 6+ years of cross-functional relevant experience.
High Academic Honors Recognition.
Adept at managing time, coordinating details, and balancing competing demands.
Ability to coach and develop individuals and implement plans for success.
Additional Information
- Neighborhood Award Most Treasured Volunteer Award / Communications Award Phi Alpha / National Social Work Honor Society Distinguished Service Award.
Accomplishments
- Collaborated with team of four in the development of tutoring services.
Certification
First Aid
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
First Aid
04-2022
Preschool Lead Teacher
Brightside Academy Child Care
06.2021 - 10.2021
Community Steward
Slavic Village Development
10.2019 - 10.2021
Board Member
University Settlement
03.2019 - Current
Homemaker
07.2017 - Current
Coach
Slavic Village Bears Cheer Leaders
06.2013 - Current
Qualified Mental Health Specialist
Murtis Taylor Human Service System
06.2011 - 07.2017
Library Clerk
Cleveland State University
05.2009 - 05.2011
Associate of Science Degree - Medical Billing and Coding
Ultimate Medical Academy
Master’s Degree - Social Work
Cleveland State University
Bachelor’s Degree - Social Work
Cleveland State University
Associate of Arts Degree - undefined
Cuyahoga Community College