Stefen George
Independent
Lucedale,MS
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
14
14
years of professional experience
Work History
Port Escort
US Maritime Twic Escort
09.2023 - Current
- Provided an escort to trucks entering or leaving port facilities.
- Collected payments and assisted drivers with strapping down truck loads.
- Assisted drivers with backing up to docks and collected relevant paperwork.
Medical Coding and Billing Specialist
Singing River Health Systems
08.2022 - 03.2024
- Processed medical claims using electronic health record systems to ensure timely reimbursements.
- Reviewed and verified coding accuracy for various medical procedures and diagnoses.
- Analyzed payer guidelines to optimize coding strategies and improve reimbursement rates.
- Developed a comprehensive understanding of ICD-10-CM, CPT, and HCPCS codes to ensure proper use in medical coding assignments.
- Maintained patient confidentiality by adhering to strict HIPAA regulations during all aspects of the coding and billing processes.
- Processed insurance company denials by auditing patient files, researching procedures, and diagnostic codes to determine proper reimbursement.
- Reduced errors in medical billings, effectively addressing discrepancies and rectifying issues promptly.
- Monitored trends in medical billing denials, implementing corrective actions to prevent future occurrences of similar issues.
- Optimized revenue generation through diligent monitoring of denied claims, resubmitting corrected information when needed.
- Improved overall reporting quality by working closely with the clinical team to ensure accurate and complete documentation.
- Assisted in maintaining smooth office operations by managing essential administrative tasks such as recordkeeping and data entry.
- Established positive relationships with insurance companies, facilitating open communication lines for efficient claim processing.
- Resolved coding discrepancies through in-depth analysis and collaboration with physicians, ensuring appropriate reimbursement for services rendered.
- Enhanced accuracy of medical coding by implementing a thorough review process and cross-checking system.
- Contributed to team success by actively participating in staff meetings, offering insights into improving workflows within the department.
- Maximized productivity through effective time management, prioritizing tasks based on urgency and importance.
Medical Assistant
Singing River Health Systems
08.2020 - 08.2022
- Managed patient records using electronic health record (EHR) systems.
- Educated patients on treatment plans and medications for optimal compliance.
- Coordinated appointment scheduling to enhance patient flow and minimize wait times.
- Conducted routine laboratory tests and ensured accurate specimen handling.
- Supported clinical staff with inventory management of medical supplies.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
Administrative Assistant / Medication Technician
Country Gables Assistant Living
02.2020 - 08.2020
- Assist with plan of care, track medication intake, and assist with activities of daily living to include personal hygiene, ambulation, and feeding.
- Perform and coordinate the administrative activities of the office.
- Take inbound calls and schedule appointments.
Deli Manager / Customer Service
Greer's Market
08.2019 - 02.2020
- Created and updated employee schedules.
- Imputed and updated information into the company computer system.
- Resolved customer issues and complaints.
- Monitored inventory and processed orders of supplies.
Cashier / Customer Service
Greer's Market
08.2019 - 11.2019
- Interacted with customers in a positive manner and demonstrate a high level of customer service.
- Processed retail transactions, accepted payments, answered customer questions, and stocked shelves.
- Worked as a team member to ensure customers receive the best possible service.
Port Escort Associate
Port of Mobile / TWIC Escort Services
10.2018 - 08.2019
- Escorted trucks into and out of the Port and collected payments from drivers or companies.
- Assisted with strapping down truck loads and sliding tandems.
- Collected paperwork and assisted drivers with backing up to docks.
Assembly Worker / Machine Operator
Can't Miss Embroidery
08.2018 - 10.2018
- Continually examined product quality to ensure adherence to quality standards.
- Ensured machine was embroidering correctly and packed and unpacked merchandise.
- Verified that machine had oils and greases needed to run properly and efficiently.
Cashier / Customer Service
Dollar General
02.2018 - 05.2018
- Greeted customers and maintained a cheerful attitude towards customers and closed store at night.
- Counted the money left in the drawer before starting the shift to ensure there were no discrepancies.
- Managed the cash in the drawer, kept store clean, and stayed aware of price of goods.
Port Escort
US Maritime Twic Escort
05.2017 - 02.2018
- Provided an escort to trucks entering or leaving port facilities.
- Collected payments and assisted drivers with strapping down truck loads.
- Assisted drivers with backing up to docks and collected relevant paperwork.
Cook
Jackie's Grocery
06.2013 - 05.2017
- Cleaned food preparation areas, cooking surfaces, and utensils and covered for management in their absence.
- Cooked and packaged batches of food and assisted with unloading truck deliveries.
- Maintained sanitation, health, and safety standards in work areas.
Cook
Highway 53 Quick Stop
05.2012 - 05.2013
- Set up and stocked stations with necessary supplies, prepared food for service, and cooked menu items.
- Followed management instructions and kitchen policies and procedures.
- Cleaned station and kitchen prep areas, and stocked inventory appropriately.
Education
Associate of Science Degree - Medical Billing and Coding
Ultimate Medical Academy
01.2020
High School Diploma -
West Harrison High School
01.2013
Skills
- Friendly, Positive attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Payment Posting
- Scheduling
- HIPAA Compliance
- Insurance Verification
- Insurance Claim Processing
- EOBs
- Co-Payments
- Deductibles
- Medical Billing
- CMS 1500
- CMS 1450 (UB-04)
- Managed Care (HMO, PPO, and POS)
- Government Payers
- Third Party Payers
- Workers Compensation
- Medical Coding
- ICD-9
- ICD-10
- HCPCS
- CPT
- Medical Terminology
- Medicare
- Medicaid
- Tricare
- Fee Schedules
- Medical Office Procedures
- Electronic Health Records (EHR)
- Electronic Medical Records (EMR)
- Greenway Prime Suite EHR
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Multitasking Abilities
- Computer skills
- Organizational skills
- Calm under pressure
Honors Awards
West Harrison High School Honor Roll.
Key Qualifications
- Payment Posting
- Scheduling
- HIPAA Compliance
- Insurance Verification
- Insurance Claim Processing
- EOBs
- Co-Payments
- Deductibles
- Medical Billing
- CMS 1500
- CMS 1450 (UB-04)
- Managed Care (HMO, PPO, and POS)
- Government Payers
- Third Party Payers
- Workers Compensation
- Medical Coding
- ICD-9
- ICD-10
- HCPCS
- CPT
- Medical Terminology
- Medicare
- Medicaid
- Tricare
- Fee Schedules
- Medical Office Procedures
- Electronic Health Records (EHR)
- Electronic Medical Records (EMR)
- Greenway Prime Suite EHR
Timeline
Port Escort
US Maritime Twic Escort
09.2023 - Current
Medical Coding and Billing Specialist
Singing River Health Systems
08.2022 - 03.2024
Medical Assistant
Singing River Health Systems
08.2020 - 08.2022
Administrative Assistant / Medication Technician
Country Gables Assistant Living
02.2020 - 08.2020
Deli Manager / Customer Service
Greer's Market
08.2019 - 02.2020
Cashier / Customer Service
Greer's Market
08.2019 - 11.2019
Port Escort Associate
Port of Mobile / TWIC Escort Services
10.2018 - 08.2019
Assembly Worker / Machine Operator
Can't Miss Embroidery
08.2018 - 10.2018
Cashier / Customer Service
Dollar General
02.2018 - 05.2018
Port Escort
US Maritime Twic Escort
05.2017 - 02.2018
Cook
Jackie's Grocery
06.2013 - 05.2017
Cook
Highway 53 Quick Stop
05.2012 - 05.2013
High School Diploma -
West Harrison High School
Associate of Science Degree - Medical Billing and Coding
Ultimate Medical Academy