Mayla Vang

Ingles Supermarket

07.2023 - 01.2025

Maintained a clean and organized workspace for optimal productivity and safety.
Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Contributed to a positive team environment through effective communication and collaboration with colleagues.
Cleaned counters, machines, utensils, and seating areas daily.
Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
Controlled line and crowd with quick, efficient service.
Maintained regular and consistent attendance and punctuality.
Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
Operated espresso machines and commercial coffee brewers to create beverages.
Made and served brand-specific café beverages with focus on speed, quality and consistency.
Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
Trained new team members with positive reinforcement and respectful, encouraging coaching.
Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.

Summary