Maylan Alotean
Frisco,United States
Summary
Proven track record of leading teams to success in the fast-paced food service industry, demonstrating exceptional leadership, customer service, and problem-solving skills. Advanced rapidly from cook to team lead, and ultimately to manager, implementing significant marketing improvements to drive business growth. With over 4 years of diverse experience in sales and customer support roles, I am a versatile candidate ready to leverage extensive management expertise and a results-oriented approach in a dynamic new position.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Barista
Black Rock Coffee Bar
Frisco, TX
09.2024 - Current
- Managed transactions using POS system.
- Lead closer and opener
- Key holder
- Provided exceptional customer service in high-contact role.
- Crafted beverages and meals following safe food handling procedures.
Server
Yoshi Shabu Shabu
Garland, TX
02.2023 - 06.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Bussed and reset tables to keep dining room and work areas clean.
Sales Associate
Teso Life
Frisco
10.2023 - 02.2024
- Organized visual presentations.
- Communicated sales promotions to customers.
- Sustained high standards of cleanliness across all store areas.
- Provided support for diverse duties.
Manager
Papa Johns
Corsicana
01.2020 - 05.2022
- Directed operations across multiple 10+ hour shifts.
- Managed daily opening and closing operations of the restaurant.
- Key holder
- Maintained high levels of client satisfaction.
- Achieved rapid growth from initial position of cook starting in 2020.
- Lead training for new-hires
- Implemented major improvements in marketing efforts
Education
Associates - criminal justice
Texas Tech University
Online04.2025
Skills
- Leadership
- Customer Service
- Problem Solving
- Highly dependable
- Fast learner
Languages
Arabic (Native)
Spanish (Proficient)
Certification
- Food handlers certification
Timeline
Barista
Black Rock Coffee Bar
09.2024 - Current
Sales Associate
Teso Life
10.2023 - 02.2024
Server
Yoshi Shabu Shabu
02.2023 - 06.2024
Manager
Papa Johns
01.2020 - 05.2022
Associates - criminal justice
Texas Tech University