Summary
Overview
Work History
Education
Skills
Languages
Additional Information
Certification
Timeline
Generic

Mayle Soukhawan

Fort Smith,Arkansas

Summary

I am an undergraduate student working towards a Bachelor of Science in Nursing degree. I am eager to learn more about healthcare, nursing responsibilities, and patient care. My goal is to establish a solid foundation in clinical practices and develop the skills necessary to deliver high-quality care to patients.


I have worked in customer service for the last four years and want to position myself towards healthcare and put my skills forward to helping others who are in need.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Barista

7Brew
04.2025 - Current
  • Prepared and served high-quality coffee beverages following standard recipes.
  • Maintained cleanliness and organization of workstations to enhance operational efficiency.
  • Engaged with customers to provide exceptional service and promote menu items.
  • Operated espresso machines and other equipment, ensuring proper functionality and safety protocols.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Controlled line and crowd with quick, efficient service.

Shift Supervisor

Starbucks
06.2021 - Current
  • Trained and mentored new team members on operational standards and best practices.
  • Supervised daily operations to ensure efficient service delivery and customer satisfaction.
  • Resolved customer inquiries and complaints promptly to maintain positive relations.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed store opening and closing procedures and balanced tills.

Support Staff

HIDEAWAY PIZZA
01.2021 - 06.2021
  • Supported team members by training new staff on operational procedures and safety protocols.
  • Implemented process improvements to enhance customer service efficiency and satisfaction.
  • Answered telephone and assisted callers by providing information or directing to appropriate employee.
  • Attended training sessions to stay updated on procedures and services.

Education

High School Diploma -

Van Buren High School
Van Buren, AR
05-2023

Associate's Degree - General Studies

University of Arkansas-Fort Smith
Fort Smith, AR
12.2024

Bachelor of Science - Nursing

University of Arkansas - Fort Smith
Fort Smith, AR
05-2027

Skills

  • Catering
  • Speaking another language, good at socializing, and art (10 years)
  • Barista Experience (2 years)
  • Coffee Experience (2 years)
  • Shift Management
  • POS (2 years)
  • Cash Handling (3 years)
  • Food Preparation (Less than 1 year)
  • Customer service (3 years)
  • Food service (3 years)
  • Busser
  • Guest services (3 years)
  • Restaurant experience (Less than 1 year)
  • Serving Experience
  • Host/Hostess (Less than 1 year)
  • Problem-solving
  • Cash handling
  • Team player
  • Friendly and outgoing
  • Time management
  • New hire training

Languages

Laos - Intermediate

Additional Information

I enjoy working, I get along very well with others and believe I am easy to get along with, including both coworkers and customers. I am reliable to be on time and ready for my shifts and love learning new tasks.

Certification

CPR Certification

Timeline

Barista

7Brew
04.2025 - Current

Shift Supervisor

Starbucks
06.2021 - Current

Support Staff

HIDEAWAY PIZZA
01.2021 - 06.2021

Associate's Degree - General Studies

University of Arkansas-Fort Smith

High School Diploma -

Van Buren High School

Bachelor of Science - Nursing

University of Arkansas - Fort Smith

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Mayle Soukhawan