MAYLIN RAMIREZ
Hollywood
Summary
Accomplished Software Program Manager with over 10 years of experience leading cross-functional teams in delivering complex technology solutions. Expertise in Agile methodologies and stakeholder management enables effective alignment of business and technical teams to achieve strategic objectives. Proven track record in managing large-scale initiatives and optimizing processes for timely, high-quality software delivery.
Overview
12
12
years of professional experience
Work History
Enterprise Program Manager
ITD Miami Dade County
Miami
05.2023 - Current
- Directed Salesforce CRM implementation for 311 Customer Contact division, managing system integration with 10 key systems through technical requirements and API specifications to enhance service delivery.
- Led multiple concurrent enterprise-scale technology programs across Miami-Dade County, managing complex dependencies and ensuring alignment with strategic objectives
- Led countywide ADA compliance program affecting 50 departments, translating federal requirements into actionable technical specifications for development teams
- Developed project plans to guide program execution and tracking, ensuring alignment with strategic goals.
- Drove technical decision-making through data-driven analysis, establishing metrics to track project progress, system performance, and business impact
- Facilitated collaboration between business stakeholders and technical teams to ensure solutions met functional requirements and adhered to architectural standards, optimizing project outcomes.
Co-Founder & Senior Project Manager
Mean DAO
09.2020 - 04.2023
- Led agile development team of 10 engineers through all phases of SDLC for MeanFi platform, achieving 76% of deliverables ahead of schedule
- Managed end-to-end delivery of blockchain-based financial integration platform, defining technical architecture and API requirements to support cryptocurrency and real estate investment systems
- Established technical processes, CI/CD pipelines, and quality assurance protocols, enhancing product delivery consistency and system reliability
- Created technical roadmaps and implementation plans, breaking complex blockchain solutions into executable sprints with clear dependencies to streamline project execution
Technical Project Manager
EveryMundo
EveryMundo
01.2018 - 09.2020
- Led technical integration projects for enterprise clients including United Airlines, Cathay Pacific, LATAM, and KLM, ensuring seamless data flow between systems
- Managed delivery of airTRFX Fare Marketing System to 10 major airlines, generating $10 million in annual revenue
- Collaborated with stakeholders to gather requirements and define project objectives.
Project Manager
IBI Group
08.2014 - 08.2017
- Led design and implementation of IBI ImageValidator Service for statewide FL511 system, reducing system errors by 90%
- Managed Florida's Next Generation Advanced Traveler Information System ‘FL511’, facilitating collaboration between development teams and government stakeholders
- Oversaw implementation of Maintenance and Inventory Management System ‘MIMS’ for FDOT D4, ensuring alignment with technical requirements for a 10-year contract
Education
Bachelor's Degree - Computer Science
Florida Atlantic University
Boca Raton, FL12-2017
Skills
- Digital transformation
- Enterprise strategy
- Program governance
- Stakeholder engagement
- Agile methodologies
- SDLC principles
- Waterfall methodologies
- Jira project management
- Trello task management
- Azure cloud services
- SaaS products
- Risk monitoring techniques
- Cross-functional collaboration
- Communication skills
- Google Workspace applications
- LLM technologies
Accomplishments
- Project Planning Efficiency, Improved project planning by 25%, enhancing efficiency through agile methodologies and effective team communication.
- Risk Monitoring Success, Implemented risk monitoring processes that resulted in 90% reduction of system errors across platforms.
- Migration Planning Excellence, Executed comprehensive project planning, ensuring 98% system uptime during migration of 20 contact centers.
Languages
- Spanish
- English, Native
- Spanish, Native
Timeline
Enterprise Program Manager
ITD Miami Dade County
05.2023 - Current
Co-Founder & Senior Project Manager
Mean DAO
09.2020 - 04.2023
Technical Project Manager
EveryMundo
01.2018 - 09.2020
Project Manager
IBI Group
08.2014 - 08.2017
Bachelor's Degree - Computer Science
Florida Atlantic University