Maylin Vieras
Las Vegas
Summary
Seasoned Slot Manager with reputable experience in gaming operations. Possess strong understanding of regulatory compliance, casino floor management and customer relationship building. Notable for improving operational efficiency and driving revenue growth. Display leadership qualities, analytical problem-solving skills, and adaptability to technology advancements in gaming industry.
Overview
13
13
years of professional experience
Work History
Slot Manager
Venetian Hotel & Casino
Las Vegas
10.2025 - Current
- Slot floor Management
- Gaming Regulations and Compliance
- Slot System Administration IGT,Aristocrat,Light & Wonder etc.)
- Staff scheduling and team leadership
- Customer service and Dispute Resolution
- Promotional Execution & Event Planning
- Managed daily operations of slot machines across the casino floor.
Sr.Manager Slots
New York New York Hotel & Casino
Las Vegas
05.2021 - 10.2025
- Managed daily operations to ensure exceptional guest experiences and satisfaction.
- Hire and trained staff while implementing show standards to increase employee loyalty.
- Oversaw staff training programs to enhance service quality and operational efficiency.
- Served as a link between upper management and floor staff by handling team member questions, interpreting Slot procedures and resolving work-related problems.
- Delegate appropriate responsibilities to Assistant Slot Managers to ensure smooth flow of operations.
- Collaborated with departments to streamline processes and improve service delivery.
- Helped develop policies and procedures for Slot department.
Assistant Slot Shift Manager
New York New York Hotel & Casino
Las Vegas
05.2018 - 05.2021
- Supervised daily slot operations and staff activities for optimal guest satisfaction.
- Managed slot machine maintenance schedules to ensure operational efficiency.
- Trained new staff on procedures and customer service standards in the casino environment.
- Supported Slot Shift Managers.
- Assist with scheduling.
Slot Shift Supervisor
New York New York Hotel & Casino
Las Vegas
05.2013 - 05.2018
- Supervised daily operations of slot machine areas.
- Monitor Player Satisfaction.
- Trained and mentored staff on customer service techniques.
- Ensured compliance with gaming regulations and policies.
Education
Some College (No Degree) - Accounting And Finance
Technical College of Miami Beach
Miami Beach, FLSkills
Dynamic and results-driven Slot Operations Manager with over 23 year of experience in the Casino Gaming industry Proven track record of optimism Slot floor performance, lounging new games and driving double digit revenue growth Adept at leading cross functional teams of 50 staff, managing multimillion dollar budget and maintaining strict adherence to state Gaming control board regulations
Patron, Acres,Outlook, Opera, CMS, IGT, ACSC
UKG
Accomplishments
- 2025- Star of the Show
- 2022- Customer Service S.T.A.R Award.
- 2014- Las Vegas Metro Chamber of Commerce CSE
Timeline
Slot Manager
Venetian Hotel & Casino
10.2025 - Current
Sr.Manager Slots
New York New York Hotel & Casino
05.2021 - 10.2025
Assistant Slot Shift Manager
New York New York Hotel & Casino
05.2018 - 05.2021
Slot Shift Supervisor
New York New York Hotel & Casino
05.2013 - 05.2018
Some College (No Degree) - Accounting And Finance
Technical College of Miami Beach