Maylissa Hurley
Greenville,SC
Summary
Resourceful and adaptable professional with experience in customer service and team training. Known for strong problem-solving abilities and a commitment to maintaining high-quality standards, ready to contribute to operational success.
Overview
2
2
years of professional experience
Work History
Team Member
Chick-fil-A
Raymore, Missouri
05.2026 - Current
- Provided friendly customer service in a fast-paced restaurant environment.
- Assisted team members in fulfilling customer orders accurately.
- Communicated effectively with staff to ensure smooth operations.
- Operated cash registers to process payments from customers.
- Handled cash register transactions and processed payments accurately.
- Followed food safety guidelines to maintain high-quality standards.
- Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
- Contributed to team safety and productivity by removing safety hazards and keeping areas neat and well-stocked.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
- Rotated through a series of different stations based on team needs.
- Trained new team members using approved training materials and information.
- Monitored expiration dates on food items for freshness assurance.
Customer Service Manager
Chic-Fil-A
Overland Park, Kansas
05.2024 - 04.2026
- Supervised customer service team to ensure high-quality service delivery.
- Implemented new procedures to enhance operational efficiency and service speed.
- Uphold quality control policies and procedures to increase customer satisfaction.
- Trained new employees on service protocols and company standards.
- Conducted regular team meetings to promote communication and teamwork among staff.
- Collaborated with senior management team members in designing strategies that would improve overall quality of services offered by the organization.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Education
High School Diploma -
Hurley Homeschool Academy
Peculiar, MO05-2025
Skills
- Customer service
- Order accuracy
- Cash register operation
- Cash handling
- Food safety compliance
- Quality control
- Shift management
- Team training
- Eagerness to learn
Timeline
Team Member
Chick-fil-A
05.2026 - Current
Customer Service Manager
Chic-Fil-A
05.2024 - 04.2026
High School Diploma -
Hurley Homeschool Academy