Maylisse Garcia
Brewster,NY
Summary
Dynamic and engaging professional with a proven track record at Rosy Tomorrows, excelling in customer engagement and workflow optimization. Demonstrated ability to enhance dining experiences through excellent service and menu management, while efficiently training staff and improving service areas. Skilled in both verbal and written communication, ensuring customer satisfaction and operational efficiency.
Overview
3
3
years of professional experience
Work History
Host/Restaurant Busser
Rosy Tomorrows
Danbury, CT
10.2023 - Current
- Informed patrons of establishment specials and promotions.
- Collected reservation information and communicated updates to guests via mobile device or in-person.
- Assisted staff by serving food and beverages or bussing tables.
- Checked dining and serving areas to verify proper cleanliness and readiness for guests.
- Spoke with patrons to make conversation, answer questions or to respond to complaints.
- Helped restaurant staff set up small and large events to coordinate smooth execution.
- Provided excellent customer service by anticipating customer needs.
Server
Red Rooster Drive In
Brewster, NY
09.2021 - 06.2024
- Took orders from customers accurately and in a timely manner.
- Completed cleaning duties by sweeping and mopping floors and tidying up the restaurant
- Trained new employees to perform duties.
- Stocked service areas with supplies during slow periods.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
Education
High School Diploma -
Brewster High School
Brewster, NY06-2024
Childhood Development Program -
Northern Westchester BOCES
Yorktown Heights, NY06-2024
Some College (No Degree) - Nursing
Western Connecticut State University
Danbury, CTSkills
- Telephone reception
- Menu management
- Strong interpersonal skills
- Workflow optimization
- Task prioritization
- Takeout order processing
- Verbal and written communication
- Customer engagement
Accomplishments
- Honors Program (2020-2024)
Timeline
Host/Restaurant Busser
Rosy Tomorrows
10.2023 - Current
Server
Red Rooster Drive In
09.2021 - 06.2024
High School Diploma -
Brewster High School
Childhood Development Program -
Northern Westchester BOCES
Some College (No Degree) - Nursing
Western Connecticut State University
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