Maylon Pearson-Newberry
Business Intelligence
McKeesport,PA
Summary
Hi I am Maylon Pearson-Newberry who was born on September 25, 1999. I just turned 22 and I am a college student who graduated at Mckeesport Area High School with a high school diploma in 2017. I worked at 2 companies which was Walmart and Edds Beds. I mainly have a ton of experience at Edds Beds where I did everything. Using computer programs and various skills to help my customers and associates. Client-focused Business Manager offering diverse experience in customer service, business management and project coordination. Quickly builds relationships with both new clients and business audiences. Quick-learning with excellent multi-tasking skills and mastery of new technology, including excellent proficiency in Microsoft Office Suite. Commended for innovation and creative problem-solving to address business challenges. Experienced Business Manager skilful in monitoring and managing daily business operations with focus on continuous improvement. Transforms underperforming operations into successful enterprises using resourcefulness and high-level business acumen. Knowledgeable and dedicated customer service professional with extensive experience in any industry. Solid team player with outgoing, positive demeanour and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses. Performance-driven marketing professional skilled in creating marketing plans and leading successful product launches, promotions and development. Well-versed in SEO content creation, social media audience engagement and brand management. Skilled Technologist with experience configuring computers, servers and peripheral devices to work within established company and security parameters. Adept at managing permissions, filters and file sharing. Devoted trouble-shooter with deep understanding of system architecture and diagnostics.
Overview
3
3
years of professional experience
5
5
years of post-secondary education
Work History
Business Management
Edds Beds
West Mifflin, PA
06.2019 - 11.2021
- Created, managed and executed business plan and communicated company vision and objectives to motivate teams.
- Built library of models and reusable knowledge-base assets to produce consistent and streamlined business intelligence results.
- Engaged with customers to effectively build rapport and lasting relationships.
- Coordinated with management teams to plan, develop, align and execute strategies that would meet client's vision, mission and purpose.
- Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
- Provided primary customer support to internal and external customers.
OGP
Walmart
West Mifflin, PA
08.2018 - 04.2019
- Analyzed issues to identify troubleshooting methods needed for quick remediation.
- Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
- Calculated correct order totals, updated accounts and maintained detailed records for inventory management.
- Generated reports covering details about data, system operation and error monitoring.
Education
No Degree - Business Management
Community College of Allegheny County
West Mifflin, PA 08.2019 - Current
High School Diploma -
Mckeesport Area Senior High School
McKeesport, PA 09.2014 - 05.2017
Skills
Cross-functional communication
Operational leadership
Advertising and marketing
Speechwriting and messaging
Strategic planning
Policies and procedures
International sales support
Market Positioning
Self-Motivated
MS Office
Active Listening
Good Telephone Etiquette
Accomplishments
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 2 staff members.
IT Technology
I have much experience over the years using any devices for fun or personal use.
Social
I love being around people and seeing them smile!
Fitness
I love working out and have a love for always being motivated and fit.
Music
I am a lover of may different genres of music so I make some of my own.
Gaming
I own a ps4 and xbox 1 and game in my free time when I am not busy working.
Timeline
No Degree - Business Management
Community College of Allegheny County
08.2019 - Current
Business Management
Edds Beds
06.2019 - 11.2021
OGP
Walmart
08.2018 - 04.2019
High School Diploma -
Mckeesport Area Senior High School
09.2014 - 05.2017