Maylynn Delgado
San Antonio,TX
Summary
I take great pride in my skills in customer service and cash handling through roles at HomeGoods and McDonald's. providing personalized service and mastering employee training, I’ve trained over 15 employees and we preformed top store 8 separate weeks that year where the trainee and I were scheduled together. My proactive approach and attention to detail have consistently driven positive outcomes in fast-paced retail environments.
Overview
4
4
years of professional experience
Work History
Retail Sales Associate
HomeGoods
St. Petersburg, FL, 33710
09.2023 - 02.2025
- Greeted customers to determine wants or needs.
- Operated cash registers and processed transactions including sales, returns, and exchanges.
- Organized store by returning merchandise to proper areas and restocked displays.
- Developed and maintained relationships with regular customers, providing personalized service to encourage repeat business.
- Performed cashier duties such as ringing up sales, processing payments, and issuing receipts.
Trainer
McDonald's
St. Petersburg, FL, 33705
06.2022 - 09.2023
- Conducted onboarding sessions to orientate new staff members about company policies and procedures.
- Explained goals and expectations required of trainees.
- Maintained up-to-date knowledge of industry trends and best practices.
- Used role-playing, lectures, and simulations to present information in variety of instructional techniques and formats.
Cashier
McDonald's
St. Petersburg, FL, 33705
01.2021 - 05.2022
- Maintained current knowledge of store promotions to highlight sales to customers.
- Collected payments and provided accurate change.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
Education
High School Diploma -
North East High School
01-2023
Skills
- Customer service
- Cash handling
- Employee training
- Effective communication
- Attention to detail
- Personalized service
Timeline
Retail Sales Associate
HomeGoods
09.2023 - 02.2025
Trainer
McDonald's
06.2022 - 09.2023
Cashier
McDonald's
01.2021 - 05.2022
High School Diploma -
North East High School