Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mayowa Lagunju

Customer Service Professional
Queens,NY

Summary

Customer Service Professional with about a year of experience in customer service. Skilled in delivering exceptional service by leveraging strong communication abilities and attention to detail. Proficient in using computer systems to manage transactions and customer data efficiently. Passionate about helping businesses grow by providing positive customer experiences and contributing to a supportive team environment. I am eager to apply my skills in a dynamic role to help enhance customer satisfaction and support company goals.

Developed skills in fast-paced, customer-focused environment, including effective communication and problem-solving abilities. Demonstrates adaptability and commitment to continuous improvement. Seeking to transition into new field where these transferable skills can contribute to team success.

Overview

4
4
years of professional experience
1
1
years of post-secondary education

Work History

Customer Service Specialist

White Castle
Queens, New York
06.2025 - 08.2025
  • Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
  • Maintained a clean and organized workspace, ensuring a positive environment for both staff and customers.
  • Contributed to a safe work environment by strictly adhering to company health and safety regulations at all times.
  • Collaborated with team members to complete orders.
  • Assisted fellow crew members during peak hours, ensuring smooth operations without compromising quality standards.
  • Increased overall efficiency by promptly restocking supplies as required during shifts.
  • Stocked shelves to organize aisles in the assigned department.

Event Support Assistant

All In One Entertainment
Ozone Park, NY
06.2023 - 09.2023
  • Assisted with setting up and maintaining children’s party materials, including balloons, bouncy houses, and other party items, ensuring everything was safe and ready for use.
  • Provided excellent customer service by assisting families with event needs, ensuring that all requests were met and events ran smoothly.
  • Managed the cleanup and maintenance of party materials throughout events, ensuring safety and cleanliness.
  • Worked closely with team members to organize, transport, and set up party equipment in a timely and efficient manner.
  • Contributed to creating a fun, safe, and enjoyable environment for children and their families.

Summer Youth

Summer Youth Employment Program
Queens, New York
06.2021 - 06.2022
  • Gained hands-on experience in youth development, supporting programs designed to equip young people with essential skills for a successful transition into the workforce.
  • Exposed to a wide range of career fields, gaining insight into various professions through mentorship and job-shadowing opportunities.
  • Assisted in organizing and facilitating workshops and activities aimed at building leadership, communication, and career readiness skills for youth.
  • Developed strong interpersonal and communication skills by interacting with youth and collaborating with team members.
  • Contributed to creating a positive, supportive environment, helping youth build confidence and explore potential career paths.
  • Supported event planning, logistics, and daily operations, ensuring programs ran smoothly and efficiently.

Education

High School Diploma -

Queens Prepatory Academy
143-10 Springfield Blvd, Queens, NY 11413
08.2021 - 06.2025

Skills

Timeline

Customer Service Specialist

White Castle
06.2025 - 08.2025

Event Support Assistant

All In One Entertainment
06.2023 - 09.2023

High School Diploma -

Queens Prepatory Academy
08.2021 - 06.2025

Summer Youth

Summer Youth Employment Program
06.2021 - 06.2022
Mayowa LagunjuCustomer Service Professional