Mayqui Rodriguez
Newton Grove,North Carolina
Summary
Hands-on Regional Operations Manager at Hog Slat, Inc., with a proven track record of enhancing operational efficiency and customer satisfaction. Expert in inventory control and staff supervision, I excel in fostering teamwork and collaboration. My strategic approach to warehouse management and relationship building has significantly improved organizational effectiveness and operational processes. Positive Regional Operations Manager with an optimistic attitude toward striving to be the best in terms of performance and customer satisfaction. Proficient at carrying out regular operational reviews and leading regional management teams.
Overview
16
16
years of professional experience
Work History
Regional Operations Manager
Hog Slat, Inc.
07.2023 - Current
- Coordinated with other regional managers to share best practices, streamline processes, and improve overall organizational effectiveness.
- Monitored and analyzed performance data, identifying areas of improvement and developing corrective action plans.
- Enhanced customer satisfaction through effective communication and problem-solving strategies.
- Managed a team of diverse employees, fostering a positive work environment that encouraged collaboration and professional growth.
- Analyzed market trends and customer feedback to develop new strategies for improving operations.
Regional Retail Manager
Hog Slat, Inc.
06.2018 - 06.2023
- Expanded market presence through the successful opening of new store locations within the assigned territory.
- Conducted performance evaluations for store managers, identifying areas for improvement and recommending appropriate training or development opportunities.
- Enhanced customer satisfaction by implementing effective merchandising strategies and store layouts.
- Negotiated lease agreements for new store locations, securing favorable terms that supported long-term financial success in each market area.
- Managed inventory levels efficiently, reducing stock discrepancies and improving order accuracy.
- Analyzed market trends regularly to inform product selection decisions and ensure optimal merchandise mix for each location in the region.
Field Product Analyst
Hog Slat, Inc.
02.2016 - 06.2018
- Developed detailed product roadmaps, aligning team efforts towards achieving milestone goals and objectives.
- Supported development team in generation of technical requirements and product documentation to achieve process commonality.
- Attended weekly development team meetings and assisted in identification and resolution of issues to maintain timeline and budget integrity.
- Interacted with internal partners to track development progress and address non-conforming issues to avoid negative impacts on completion timelines.
- Optimized inventory management processes by forecasting demand accurately based on historical sales data analysis.
Retail Store Manager
Hog Slat, Inc.
01.2012 - 02.2016
- Maintained a clean and organized store appearance to enhance the overall shopping experience for customers.
- Completed routine store inventories.
- Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Reduced shrinkage levels by closely monitoring security measures, conducting staff training, and implementing loss prevention initiatives.
Counter Sales
Hog Slat, Inc.
10.2009 - 01.2012
- Participated in regular team meetings to discuss strategies for improving counter sales performance.
- Ensured customer satisfaction with prompt and courteous service when assisting with bakery counter sales.
- Contributed to the development of new processes or systems that enhanced overall operational efficiency within the counter sales department.
- Increased customer satisfaction by providing efficient and knowledgeable service in counter sales.
Counter Salesperson
Hog Slat, Inc.
03.2008 - 11.2009
- Built strong rapport with customers, fostering loyalty and repeat business.
- Increased customer satisfaction by providing personalized service and product recommendations.
- Handled cash transactions accurately, maintaining accountability for register balances throughout shifts.
- Performed daily store opening and closing procedures, ensuring security and readiness for business operations.
Education
High School Diploma -
Hobbton High School
Newton Grove, NCSkills
- Operational Efficiency
- Excellent interpersonal skills
- Warehouse Management
- Staffing oversight
- Standard Operating Procedures
- Staff Supervision
- Inventory Monitoring
- Sales Support
- Teamwork and Collaboration
- Relationship Building
- Inventory Control
Languages
Spanish
Native or Bilingual
Timeline
Regional Operations Manager
Hog Slat, Inc.
07.2023 - Current
Regional Retail Manager
Hog Slat, Inc.
06.2018 - 06.2023
Field Product Analyst
Hog Slat, Inc.
02.2016 - 06.2018
Retail Store Manager
Hog Slat, Inc.
01.2012 - 02.2016
Counter Sales
Hog Slat, Inc.
10.2009 - 01.2012
Counter Salesperson
Hog Slat, Inc.
03.2008 - 11.2009
High School Diploma -
Hobbton High School
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