MAYRA ALMAZAN
Dallas,TX
Summary
Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand.
Overview
11
11
years of professional experience
Work History
Online Personal Shopper
Walmart
01.2025 - Current
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Reviews orders prior to pick up for accuracy and purchase-by dates.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Worked productively with customers to meet order requirements and service expectations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Tracked substitutions and informed customers of changes.
Lead
Crossmark
10.2024 - Current
- Video Surveillance Systems
- Training Junior Team Members
- Accountability and Work Ethic
- Professional and Courteous
- Verbal and Written Communication
- Workflow Management
- Trained new team members by relaying information on company procedures and safety requirements
- Coached team members in techniques necessary to complete job tasks
- Worked different stations to provide optimal coverage and meet production goals
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills
Team Lead
Walmart
03.2019 - 04.2022
- Trained new team members by relaying information on company procedures and safety requirements
- Coached team members in techniques necessary to complete job tasks
- Worked different stations to provide optimal coverage and meet production goals
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills
- Managed schedules, accepted time off requests and found coverage for short shifts
- Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions
Department Manager
Walmart
01.2014 - 03.2019
- Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands
- Communicated with managers of other departments to maintain transparency
- Worked actively with management team to create daily and weekly sales plans based on weekly sales trends
- Created and enforced department policies, procedures and standards to establish productivity and quality
Education
No Degree - General Studies
Brookhaven College
Dallas, TXSkills
- Technical Support
- Device Calibration
- Hydraulic Fracturing
- Web Security
- Quality Assurance Controls
- Reading Comprehension
- Operational Efficiency
Timeline
Online Personal Shopper
Walmart
01.2025 - Current
Lead
Crossmark
10.2024 - Current
Team Lead
Walmart
03.2019 - 04.2022
Department Manager
Walmart
01.2014 - 03.2019
No Degree - General Studies
Brookhaven College
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