Hi, I’m
Mayra Ambriz
Houston,TX
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
11
years of professional experience
Work History
Gulf Coast Regional Blood CenterHouston, TX
Assistant Shift Supervisor
03.2022 - Current
Job overview
- Implemented effective policies and procedures to maximize productivity and safety.
- Maintained safe and clean work environment while complying and enforcing procedures and regulations.
- Trained employees in lab procedures and complete tasks to enable success in each job.
- Established schedules and assignments for 8 staff members to enhance organizational efficiency.
- Tracked employees' attendance and work hours while monitoring daily projects for efficiency.
Xcite AdvertisingHouston, TX
Account Representative
09.2019 - 08.2021
Job overview
- Processed client payments and updated accounts.
- Increased customer satisfaction ratings through proactive and actionable resolutions to questions, concerns or challenges.
- Analyzed accounts for delinquencies and other ongoing issues.
- Contacted customers to assess satisfaction and current needs.
Adesa Auto AuctionHouston, TX
Vehicle Inspector
06.2018 - 06.2019
Job overview
- Conducted in-depth inspections of vehicles to identify damage, missing parts and mechanical issues.
- Identified improperly repaired items and addressed with general manager to resolve.
- Assigned as vehicle entry control officer, with responsibility to control vehicle entry into facility by searching and clearing vehicles.
- Took photos of all damaged areas to include with repair reports.
- Prepared reports on vehicles' condition after inspection and submitted to account representatives.
- Performed vehicle inspections to check adherence to rules, standards or regulations, and issued violations for offenders.
- Carried out day-day-day duties accurately and efficiently.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Alliance Inspection ManagementHouston
Auction Inspector
12.2015 - 06.2016
Job overview
- Improved quality assurance procedures to minimize errors and increase effectiveness of inspections.
- Inspected and examined materials and finished parts and products for defects and wear to verify conformance with blueprints, diagrams and template specifications.
- Prepared reports detailing findings of inspections, investigations, and tests.
- Upheld codes and regulations governing materials, processes, and procedures.
- Performed inspections of vehicles, containers, and equipment to check for compliance, safety, tampering and evidence of illegal activities.
Fiesta MarketHouston, TX
Cashier/Customer Service Representative
09.2012 - 10.2014
Job overview
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Used POS system to enter orders, process payments and issue receipts.
- Maintained current knowledge of store promotions and highlighted sales to customers.
Education
Barbara Jordan High School Houston, TX
High School Diploma
05.2012
Skills
- Closing Procedures
- Inventory Accuracy
- Report Tracking
- Standard Operating Procedures Understanding
- Employee Performance Evaluations
- Product Assessments
Timeline
Assistant Shift Supervisor
Gulf Coast Regional Blood Center
03.2022 - Current
Account Representative
Xcite Advertising
09.2019 - 08.2021
Vehicle Inspector
Adesa Auto Auction
06.2018 - 06.2019
Auction Inspector
Alliance Inspection Management
12.2015 - 06.2016
Cashier/Customer Service Representative
Fiesta Market
09.2012 - 10.2014
Barbara Jordan High School
High School Diploma