Mayra Cazales
Houston,TX
Summary
Seeking a flight attendant position where I can provide exceptional customer service, prioritizing safety, and contribute to a positive in-flight experience through strong communication skills and professionalism.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Firewatch
Graywolf Integrated Construction Company
La Porte, TX
09.2025 - Current
- Enforce safety regulations and procedures to prevent fire incidents.
- Constantly patrol the assigned area to watch for potential fire hazards such as sparks, open flames, or smoke, and monitor during and after hot work activities
- Act as the first point of contact in an emergency by sounding alarms, calling emergency services and assisting with evacuation.
- Maintaining clear communication with welders performing hot work and supervisor while providing guidance and warnings as needed.
Sales Consultant
Classic Buick GMC
Katy, TX
07.2024 - 07.2025
- Developed and maintained customer relationships through effective communication and follow-up strategies.
- Conducted product demonstrations to showcase vehicle features, enhancing customer understanding and interest.
- Collaborated with sales team to create targeted marketing campaigns that increased lead generation.
- Utilized CRM software to track sales activities, manage customer interactions, and streamline processes.
Leasing Professional
Mid America Apartments
Houston, TX
03.2024 - 06.2024
- Managed tenant relations, addressing concerns and ensuring satisfaction to enhance retention rates.
- Conducted property tours, showcasing features and benefits to prospective tenants effectively.
- Processed lease applications, verifying credentials and facilitating approvals efficiently.
- Developed marketing strategies to attract potential tenants, improving property visibility and occupancy rates.
Assistant Manager
Rockwell Management
Houston, TX
02.2022 - 02.2024
- Conduct property showings to highlight features, answer questions and redirect concerns to close contracts. Building and maintaining relationships with prospects and tenants.
- Answer phone calls, respond to emails, set appointments for tours.
- Manage screening paperwork and approve/deny applications.
- Proactively contacted residents with expiring leases to propose renewals and close renewal leases in advance before expiration.
- Respond to tenant’s requests/issues in a timely and courteous manner.
- Walked move out units and assessed damage charges on FAS.
- Compare competitor market rates with our comps and adjust rates online.
- Maintaining a 96% or above occupancy with high closing ratios. (Rookie of the year award from Rockwell)
- Collect rent monies from tenants and send delinquency reports to DM four times a month.
- Process E-File Eviction’s online and attend court dates.
- Complete all end of month close out reports and send requested reports to my corporate office.
- Updated weekly reports concerning notice to vacate, projected occupancy, utility tracker.
- Draft purchase orders to code invoices.
Marketing Agent Support/ Contracting
Manhattan Life
Houston, TX
07.2018 - 01.2022
- Answering multi-line phone system routing agent and policyholder calls to appropriate departments.
- Guide newly appointed agents through our agent portal registration and provide an educational experience, highlighting the most utilized sections of the portal.
- Train agents on product knowledge on both life and health products.
- Review agent backgrounds and check credit for advances on agent commissions.
Receptionist/Sales
Momentum BMW
10.2013 - 12.2018
- Provide clients with excellent internal and external customer service.
- Filing confidential docs, data entry & manager’s assistant.
- Set and negotiated street purchase evaluation of customer’s vehicle’s.
- Prepared the clients check or direct deposit in a timely manner.
Education
Houston Community College
Houston, TX01.2018
High School Diploma - undefined
Bellaire High School
01.2014
Skills
- Property Management
- Maintenance Coordination
- Consultive Sales
- Problem Solving
- Bilingual (Proficient English and Spanish)
- Fourteen years of excellent customer service satisfaction
Certification
OSHA 30 Certification,
OSHA 10 Certification,
CNA Certification,
CPR Certification Jan 2021
Timeline
Firewatch
Graywolf Integrated Construction Company
09.2025 - Current
Sales Consultant
Classic Buick GMC
07.2024 - 07.2025
Leasing Professional
Mid America Apartments
03.2024 - 06.2024
Assistant Manager
Rockwell Management
02.2022 - 02.2024
Marketing Agent Support/ Contracting
Manhattan Life
07.2018 - 01.2022
Receptionist/Sales
Momentum BMW
10.2013 - 12.2018
High School Diploma - undefined
Bellaire High School
Houston Community College