Mayra Cervantes

Supervised 13 traffic service assistants and 11 crossing guards to ensure efficient operations.

• Prepared and instructed traffic service assistants daily on assignments, ensuring coverage of crossing guards, street sweeping, and last-minute requests.
• Coordinated staffing and assignments for monthly checkpoints/DUI saturations, ensuring all necessary equipment was available and tracked checkpoint statistics for reporting to the traffic sergeant.
• Communicated regularly with traffic commander and sergeant regarding traffic-related complaints, ensuring timely resolution by assigning TSAs.
• On a daily basis I distribute 311 requests that may come in and I assign those requests to the TSAs that are assigned to that particular beat and or district
• On a daily basis check abandoned hotline and input information into a spreadsheet that is shared with the Traffic Unit so the TSAs know which vehicles to follow up on a daily basis.
• Answer phone calls that may come in that citizens may need assistance with parking citations, traffic collisions or parking concerns in the city.
• Planned major city events including Fourth of July, Cowboy's Camp, Fiestas Patrias, Spooktacular, Christmas Tree Lighting, and Santa to the Sea.

•Towards the end of the year I will ensure that the tow rotation schedule is completed for the upcoming year. Once I complete the schedule I will then forward the document to the following unit’s records, dispatch, Traffic Sergeants and the tow companies on rotation

•Ensure that the new court date for the upcoming year is printed out and distributed in different areas in the department so it’s available for the officers.

•Incoming new hires I will ensure that I have the following documents printed out for them and/or submitted so they can have the appropriate gear issued. IT request form, uniform request, TSA training manual as well as training blocks. Educate them on what is expected from them while they are in field training.

• Directed traffic flow across various city intersections to ensure safety and efficiency.
• Investigated injury and non-injury traffic collisions to ensure accurate reporting and safety improvements.
• Assisted with DUI checkpoints to promote road safety and reduce impaired driving incidents.
• Enforced street sweeping citations to maintain community cleanliness and compliance.
• Reviewed citations for accuracy and processed refunds.
• Prepare collision and store vehicle reports
• Answered calls for service
• Assist with city-wide events

• Assisted with administrative hearings regarding barking dog and bite incident cases to ensure community safety
• Issue and educate members of the community regarding animal licenses
• Sold animal licenses directly to residents, facilitating compliance with local regulations and promoting responsible pet ownership
• Assist with monthly community licensing fairs and yearly rabies clinic
• Collected currency from local veterinarian offices and processed animal licenses into database for accurate record-keeping
• Process incoming license from Ventura County Animal Shelter
• Transcribe hearing orders

• Conducted foot patrols across campus to promote safety and security for faculty and students
• Assisted officers in resolving non-emergency situations, enhancing campus safety
• Issued parking citations to maintain order and compliance on campus
• Assist traffic control for events including Oxnard College graduations, Strawberry festival, and Cinco De Mayo
• Unlock/secure the campus
• Unlocked vehicles for faculty and students on campus
• Fingerprint incoming workers for Oxnard college
• Trained new cadets

• Enforced laws and maintained public safety within the community.
• Conducted criminal investigations and gathered evidence for prosecution.
• Supervised deputy sheriffs and coordinated daily operational activities.
• Entered traffic collision reports, citations, field interview cards, and pawn slips into database to ensure accurate record-keeping.