Mayra Gomes
Tulare,CA
Summary
Dynamic professional with a proven track record at Tipton Elementary School, enhancing team performance and fostering trust. Skilled in maintaining confidentiality and showcasing exceptional organizational capabilities. Achieved notable improvements in customer satisfaction and compliance, effectively utilizing communication and relationship-building skills to drive results. Seeking to leverage expertise to further enhance team dynamics in a collaborative environment.
Overview
10
10
years of professional experience
Work History
District Secretary
Tipton Elementary School
Tipton, CA
07.2020 - 06.2024
- Ensured careful handling and discretion of students' confidential information. Verified enrollment paperwork before enrolling new students into the school system.
- Fostered teamwork and loyalty by demonstrating empathy among staff.
- Addressed parental concerns to resolve challenging situations. Facilitated interactions with parents, educators, and community members composedly.
- Engaged productively with a diverse workforce to meet goals, and handle related issues.
- Listened to students' concerns and built trust.
Lead Teller
Wells Fargo
Tacoma, WA
02.2018 - 01.2020
- Enhanced the team's performance through supervision and training.
- Organized and balanced ATMs follow specific schedules.
- Ensured exceptional customer service by maintaining a courteous and professional attitude throughout transactions.
- Detected fraud by identifying unusual activities in customer accounts.
- Handled financial transactions, including deposits, withdrawals, loans, and check cashing, precisely. Balanced cash drawers each day.
Store Co-Manager
Express Scripts
Visalia, CA
05.2014 - 01.2018
- Provided training sessions to educate associates on job functions.
- Established customer service standards, and monitored staff compliance. Resolved customer complaints promptly.
- Created weekly schedules, ensuring adequate floor coverage within budget constraints.
- Managed financial tasks, including sales balancing, cash reconciliation, and bank deposits.
- Completed day-to-day duties accurately and efficiently.
Education
Master of Arts - School Counseling
UMass Global
Irvine, CA05-2025
Skills
- Communication proficiency
- Multitasking and time management
- Organizational skills
- Professionalism
- Teamwork and collaboration
- Trustworthiness and integrity
- Maintaining confidentiality
- Relationship building
Accomplishments
- AVID Student of the Year 2010
- Top Co-Manager of the Region: December 2016 & August 2017
Languages
Spanish
Native/ Bilingual
Timeline
District Secretary
Tipton Elementary School
07.2020 - 06.2024
Lead Teller
Wells Fargo
02.2018 - 01.2020
Store Co-Manager
Express Scripts
05.2014 - 01.2018
Master of Arts - School Counseling
UMass Global
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