Mayra Gutierrez
Summary
Commercial Lines Account Executive with 25 years of experience in the insurance industry. Throughout my career, I have effectively navigated the evolving landscape of insurance regulations. I co-founded a New Business Marketing Department, fostering lasting relationships and developing exclusive programs with underwriters for our agency, while consistently setting and achieving production goals. This success led to my appointment to the Berkley Regional Business Agency Council. My role as a Commercial Lines Account Executive has enabled me to ensure comprehensive client coverage, identify insurance gaps, and uphold the interests of carrier partners through diligent field underwriting.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Account Executive/Team Lead - Commercial Lines
HUB International Insurance Services
04.2022 - Current
- Process and request endorsements
- Invoice changes to accounts
- Receive claim information and send it to the claims department for processing
- Process renewals from beginning to end
- Issue Certificates of Insurance
- Work new business submissions with no producer involvement
- Assist team members with issues from insureds to carriers
- Work on monthly reports for upper management while creating solutions with implementations of processes
- Involve in the hiring process: interviews, onboarding, training, and mentorship
- Contribute to monthly meetings with operational management team and department meetings
Account Manager - Commercial Lines
Acrisure, LLC - IBTX
09.2019 - 12.2021
- Process and request endorsements
- Invoice changes to accounts
- Receive claim information and send to claims department
- Collect updates from insured to process renewals
- Issue Certificate of Insurance
Lead Marketer - Commercial Lines
Shepard Walton King Insurance Group
05.2014 - 08.2019
- Market and placement of all new commercial lines business
- Research new market opportunities with carriers
- Work on developing lasting relationships with carriers
- Annual planning of goals with carriers, brokers, and agency producers
- Track production of all new business by carriers and producers
- Assist Account Managers in placing renewals
- Identify training opportunities for CE and product knowledge
Marketing - Commercial Lines
Shepard Insurance Agency
08.2011 - 05.2014
- Market new accounts
- Customer service with new accounts
- Assist account managers with renewal placement
Education
High School Diploma -
La Joya High School
La Joya, TXSkills
- Data-driven decision-making
- Client and Carrier Relationship Management
- EPIC proficiency
- Detail oriented
- Good Time Management - Utilizes time efficiently; prioritizing tasks; avoids time-wasting activities or distractions
- Experienced in remote work since 2019
References
- Josanna Guerrero, Business Owner - Security Firm, (956) 310-9462, josannag01@gmail.com
- Randy Doss, Sr. Vice President, CRC Group, (713) 425-8682, rdoss@crcgroup.com
- Richard J. Gomez, Producer, Relation Insurance, (832) 277-5062, biancarenee1129@gmail.com
Accomplishments
- Assigned to the Berkley Regional Small Business Agency Council.
- Currently working on CIC designation.
- Assisted in creating a full time Marketing Department in current agency.
- Worked with carriers to create programs exclusively for our agency.
Careerfocus
Dynamic and results-driven Commercial Lines Account Executive with over 25 years of experience in the insurance industry. Proven expertise in navigating complex insurance regulations and building strong relationships with clients and underwriters. Experienced in identifying coverage gaps and implementing tailored insurance solutions that meet client needs while protecting carrier interests. Committed to driving new business growth through innovative marketing strategies and a collaborative approach. Seeking to leverage extensive industry knowledge and a strong track record of exceeding production goals to contribute to a forward-thinking insurance organization.
Certification
- Property & Casualty; Life & Health Licensed: Texas, California, Florida
Languages
Spanish
Full Professional
Timeline
Account Executive/Team Lead - Commercial Lines
HUB International Insurance Services
04.2022 - Current
Account Manager - Commercial Lines
Acrisure, LLC - IBTX
09.2019 - 12.2021
Lead Marketer - Commercial Lines
Shepard Walton King Insurance Group
05.2014 - 08.2019
Marketing - Commercial Lines
Shepard Insurance Agency
08.2011 - 05.2014
High School Diploma -
La Joya High School
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