Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Mayra Jaimes

Elgin,IL

Summary

Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience of five years in customer service to deliver results meet daily goals.

Overview

9
9
years of professional experience

Work History

PROCESS ASSISTANT

Amazon.com Services LLC
08.2020 - Current
  • Staff workforce based on daily's planned volume, metrics, and headcount
  • Monitor hourly volume processed, give updates on induct and stow rate flow, keep an hourly watch on scan compliance through dwellings, labor track workforce to their set roles and adhering to headcount business needs throughout the shift
  • Rotated into a different role such as Yard Marshall, Dock Waterspider, Same day Sunrise and AM process assistant or Floor process assistant, and in-path roles based on bussines needs during the scheduled week

Retail Sales Associate

Ross Dress For Less
01.2018 - 03.2020
  • Worked in a customer focused environment providing fast and speedy merchandise transactions, while maintaining a safe, clean, and tidy work environment
  • Helped customers locate items, promoted special offers by engaging with customers on the sales, floor driving awareness of promotions and boosting sales
  • As a Team Lead, conducted new hire training sessions, ensuring they were well-equipped to serve customers effectively.
  • My job functions and experience included Team Lead, Cashiering, Cash Office, Stock Room, and Fitting Room.

Team member

Bear Family McDonald’s
05.2017 - 12.2017
  • Enhanced customer satisfaction by providing efficient and friendly service
  • Job functions included operating the cash register in Front End, running Drive-thru, taking, packaging and ensuring quality orders.
  • Demonstrated exceptional multitasking abilities by managing multiple tasks simultaneously during peak hours without sacrificing quality of service or attention to detail.

Restaurant Team Member-Cashier

Boston Market
03.2016 - 02.2017
  • Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
  • Cross-trained in other kitchen positions to support staff and meet customer needs and demands such as Cashier, Server, Drive-through, Cash Office, and Sandwhich station
  • Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.

Education

High School Diploma -

Larking High School
Elgin, IL
05.2018

Skills

  • Leadership
  • Workflow Management
  • Multitasking and Time Management
  • Quick-learner
  • Problem-solving skills
  • Active Listening
  • Effective Communication

Languages

Spanish
Full Professional

Timeline

PROCESS ASSISTANT

Amazon.com Services LLC
08.2020 - Current

Retail Sales Associate

Ross Dress For Less
01.2018 - 03.2020

Team member

Bear Family McDonald’s
05.2017 - 12.2017

Restaurant Team Member-Cashier

Boston Market
03.2016 - 02.2017

High School Diploma -

Larking High School

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Mayra Jaimes