Summary
Overview
Work History
Skills
Timeline
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Mayra Martinez

Dallas

Summary

Dynamic team lead with a proven track record at Walmart, adept in enhancing customer satisfaction and streamlining merchandise stocking. Excels in customer service and shelf stocking, demonstrating a positive attitude and reliability. Successfully balanced high-volume tasks, achieving significant improvements in productivity and customer engagement.

Overview

5
5
years of professional experience

Work History

Salesfloor/ Stocker Team Lead

Walmart
01.2023 - 12.2024
  • stocked merchandise according to store layout and product placement.
  • Answered customer questions and provided product information.
  • stocking merchandise. promote optimal productivity and safety standards.
  • Interacted with guests in friendly and knowledgeable way.
  • Greeted store customers and discussed needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Welcomed and greeted guests and delivered customer service.

Csr/salesfloor

Old Navy, Gap
03.2020 - 12.2022
  • during peak hours and effectively multitasking in a fast-paced environment.
  • empathy and active listening skills.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Answered customer calls with minimal wait times.
  • customer satisfaction by promptly addressing inquiries and resolving issues efficiently.
  • Provided outstanding customer service.
  • Pulled inventory to meet retail requirements.


Skills

  • Willing to learn
  • Positive attitude
  • Shelf stocking
  • Customer service

Timeline

Salesfloor/ Stocker Team Lead

Walmart
01.2023 - 12.2024

Csr/salesfloor

Old Navy, Gap
03.2020 - 12.2022

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Mayra Martinez