MAYRA MARTINEZ
San Diego,CA
Summary
Customer-focused cashier with a proven track record of providing efficient and courteous service. Skilled in resolving customer inquiries with patience and empathy. Recognized for maintaining a clean and organized checkout area and building positive relationships with colleagues. Seeking to utilize excellent communication, interpersonal, and organizational skills to complete tasks. Reliable with a good work ethic and the ability to quickly adapt to new tasks and environments. Seeking to transition into new field where these skills can be applied and further developed.
Overview
3
3
years of professional experience
Work History
Fitting Room Associate
Ross Dress for Less
San Diego, CA
06.2025 - Current
- Assisted customers with fitting room usage, ensuring a positive shopping experience.
- Maintained cleanliness and organization of fitting room area to enhance store aesthetics.
- Conducted regular inspections of fitting rooms, ensuring safety compliance and customer satisfaction.
- Managed customer feedback effectively, addressing concerns and resolving issues efficiently.
- Utilized strong multitasking abilities to manage multiple customer requests simultaneously without compromising service quality.
- Answered customer telephone calls to provide information about store policies and available merchandise.
CASHIER
Burros and Fries
San Diego, CA
05.2023 - 09.2024
- Operated cash register and accurately processed payments, returns, and exchanges.
- Maintained cleanliness of the checkout area by cleaning counters, tables, and windows.
- Performed opening and closing procedures, such as counting cash register and cleaning.
- Built and maintained positive working relationships with co-workers.
- Provided efficient and courteous service to customers.
- Handled customer complaints and inquiries in a courteous and efficient manner.
- Processed customer orders and ensured the accuracy of their purchases.
- Resolved customer complaints in a timely and professional manner.
Cashier
Ross Dress for Less
San Diego, CA
06.2025 - Current
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Assisted customers with product inquiries and provided excellent service to enhance shopping experience.
- Maintained cleanliness and organization of checkout area, ensuring a welcoming environment.
- Collaborated with team members to streamline checkout processes during peak hours.
- Resolved customer complaints promptly, promoting positive relationships and repeat business.
- Built relationships with customers to encourage repeat business.
- Assisted customers with returns, refunds and resolving transaction issues.
- Answered questions about store policies and addressed customer concerns.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
Education
HIGH SCHOOL DIPLOMA - undefined
Clairemont High School
San Diego, CA06.2023
Skills
- Customer service
- Cleaning and sanitizing
- Customer assistance
- Patience and empathy
- Teamwork
- Problem-solving
- Multitasking and organization
- Complaint resolution
- Honest and dependable
Timeline
Fitting Room Associate
Ross Dress for Less
06.2025 - Current
Cashier
Ross Dress for Less
06.2025 - Current
CASHIER
Burros and Fries
05.2023 - 09.2024
HIGH SCHOOL DIPLOMA - undefined
Clairemont High School