Mayra Martinez
Community Outreach Medical Center
Las Vegas,NV
1
Language
1
Certification
13
years of professional experience
Seeking a health role position with a company where my experience and expertise can be utilized. Ultimately qualifying me for growth and advancement within the company.
Work History
Mental Health Technician PRN
3 Years 7 Months- Supervise male and female adolescent patient, ages 12-18, Therapeutic Support, Behavioral guidance, 12hr Supervision, Documentation, Crisis management, Holds and Restraints, Helps create crisi prevention plan, One on One with patient alongside therapist, Observing/reporting patient behavioral changes, and patient mental-being throughout the day during therapy session and classroom, Support groups, Family/outside activities. Preparing patient for discharge, Discharge aftercare guidance, 12hrs overnight shifts observations, Q15, Medication Support, hygiene Guidance.
Intake Specialist
4 Years 11 Months- Scheduling patient appointment, calling and confirming appointment, answering & directing calls to appropriate departments, checking, insurance eligibility and benefits, Insurance Prior authorizations, collecting co-pays and deductibles. Nable EMR system, Awards EMR, checking faxing, taking/ receiving messages, Daily batch, Prescription refills request, scanning, chart prep, filling, supply inventory, Obstetrics payment plans, Problem solver, hippa certified, medical records. Update patient demographics.
Peer support specialist
1 Year 8 Months- Provides support and guidance, help individuals navigate mental health. Connect clients with resources, and advocate for their needs. Building Connection, Maintain client confidentiality. Crisis management, active listening. Demonstrate positive coping mechanisms, healthy boundaries, and self-care practices.
Call Center/Front Desk/Referral Specialist
4 Years 3 Months- Epic EMR System, Scheduling multiple providers appointments, calling and confirming appointment, checking insurance eligibility and benefits, collecting co-pays and deductibles, filling and scanning document, Submitting Insurance authorizations for all office procedures examples birth control devices, MRIs, Pregnancy Ultrasounds. Creating referral for in-house and outside Specialist, examples PCP, Cardiology and High Risk Pregnancy.
Front Office
3 Years 8 Months- Scheduling patient appointment, calling and confirming appointment, checking insurance eligibility and benefits, Insurance authorizations, collecting co-pays and deductibles, filling and scanning document, translating, taking messages, answering multiple phone lines, EMDs system, E-clinical works, checking patient in and out of the office.
Education
Medical Assistant Certification
High School Diploma
Skills
Rooming patient and vital signs
EKG
Vaccines and injections
intradermal
subcutaneous
intramuscular
Z-track
Laboratory procedures urinalysis
pregnancy test
rapid strep test
ear/eye lavage
venipuncture
butterfly
capillary puncture
pap smear preparation
suture and cast removal
vision and peak flow meter
HIPPA
patient scheduling
patient records and filling
Certification
CPR- National CPR Foundation & American Heart Association, CPI Blue Card.
Languages
Bilingual: Spanish & English
Timeline
Peer support specialist
Nami Orange County
10.2023 - 06.2025Read More
Mental Health Technician PRN
Desert Winds/Thrive Hospital
01.2023 - CurrentRead More
Intake Specialist
Community Outreach Medical Center
09.2021 - CurrentRead More
Call Center/Front Desk/Referral Specialist
UNLV Medicine OB/GYN
11.2016 - 02.2021Read More
Front Office
SUNSET CLINIC FAMILY MEDICINE /URGENT CARE
03.2013 - 11.2016Read More
Los Amigos High School
High School Diploma
Read More
CONCORDE CAREER COLLEGE
Medical Assistant Certification
Read More